The first one is the time it takes for your item to be shipped back to Groupon. You can use it as a pocket assistant to deal with various everyday tasks. This wikiHow will teach you how to contact Groupon using the self-service options to modify orders, finding answers on the FAQ page, or contacting Groupons customer support team on Twitter. Navigate to https://www.groupon.com/faq. Type "Contact Groupon" in the search bar and press Enter (Windows) or Return (Mac). Check the Fine Print for the specific cancellation policy. The second one is the processing time of each refund request. She earned an MA in Writing from Rowan University in 2012 and wrote her thesis on online communities and the personalities curated in such communities. We take over all the hard work: contact Groupon on your behalf, fax a request for a refund to your bank, and provide details useful for your case. Check the Fine Print o. Most tickets purchased through GrouponLive are Final Sale unless otherwise stated in the Fine Print. Four good reasons to indulge in cryptocurrency! The service was of poor quality. 4354, and 312.334. How Can You Track the Progress of Your Groupon Refund Request? Print your prepaid mailing label and attach it to your package. Getting compensation from airlines for delayed or canceled flights, Jumping the phone queue when getting in touch with customer service reps, Suing people and companies in small claims court, Managing bills that are challenging to pay, Keeping yourself and your family safe from stalking and harassment, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Something else, there might be a postponement with handling the trade. The merchant might not deliver to your state or zip code. Create your Groupon campaign today to see your business grow. It is important to note that original shipping charges arent refundable unless the returned item is faulty. It's available online, in-store, and over the telephone. How To Contact Groupon. This service allows you to request a refund on specific goods or services, but the refund policy differs for each deal that Groupon offers. We use cookies to ensure that we give you the best experience on our website. After thirty days of delivery, all Groupon Goods purchases are non-refundable, and all sales are final. How do I cancel a Groupon order? DoNotPay offers you a straightforward way to get a refund from Groupon. Click on My Groupons. Check the Fine Print o. Some Groupon customers find this system clunky and a bit complex to use. Understand the return policy. All trades/returns must be joined by a finished trade/bring the structure back. Contact Groupon using the live chat or email features to get more information from an agent. Resolving a customer service issue can be quite frustrating, but there are some resources on Groupon that can help you out. If the merchant is unable to book the date you want before the book-by date deadline, Groupon will issue a full refund, If you haven't booked your trip yet and the promo period has expired, you can still use the paid value as a credit to book another date with the same merchant, Hotel reservations that you book through the Groupon site, should have cancellation and refund policies listed in the Fine Print section of each deal. 3 Review the available options. Click Send Us an Email. If not, you'll need to contact your credit card company directly. With the help of DoNotPay, you can request a refund from any company, even the ones that officially offer no refunds, in just a couple of minutes. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. and start to tick items off your to-do list! Sign in to your account if you're not automatically signed in. Read More > Canceling an Order Head to My Stuff on the website or mobile app. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. What do I do if my Groupon code doesn't work? Trade or Returns must be made inside 45 days of the first receipt date. This option is available, even if the promotional period of the voucher has expired. Online credit for trade or return requests must be utilized in a solitary exchange. How to Initiate Your Return to Get Refunds on Groupon? Note: Final Sale orders can't be canceled or returned at any time. Sign in to your account so the customer service agents have access to your information and order history. The service did not match the description on the advertisement. CODES (3 days ago) For Local Deals, customers can return any unredeemed Groupon for a refund of the amount paid within the first three days after purchase. With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. There are two deadlines to pay attention to when asking for a refund from Groupon. 2. In certain cases, yes. Thanks to all authors for creating a page that has been read 773,284 times. At any time, the following contact options may be available: Live Chat Groupon: Chat online when agents are available. If your event is canceled or rescheduled, we'll let you know as soon as possible and issue a refund at that time. After that, all sales are final unless Visit URL. Any unused Groupon that is not marked as non-refundable in the Fine Print may be refunded to Groupon Credits through your voucher's expiration date. Simply click 'Buy as Gift' on the item or experience you want to gift to someone and follow the steps through checkout. Four different kinds of cryptocurrencies you should know. Check the Fine Print on the deal page to see if your order is Final Sale. Most often asked questions related to bitcoin. How do I cancel a Groupon order I placed? Make sure to adjust the quantity using the drop-down arrow beforehand, For products that are different in size, color, or type, print out a separate return label for each item and pack them in separate boxes. All returns will be a full refund. The Groupon Return Policy is only viable so long as you contact Groupon customer service within the 14-day window after purchasing an item. How do I contact Groupon UK for a refund? This applies even if youve already taken advantage of the offer or goods. Later on finding out I would have to pay 44.50 shipping charge on each DoNotPay is the first virtual lawyer in the world. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. How to Initiate Your Return to Get Refunds on Groupon? Then, click "Cancel Order." Currently, our gifting option can only be accessed through the web experience. Groupon reserves the right to refuse your refund, and this depends on the category of your order. 5777, 888.582. 24 hours a day, 7 . Select Request a Refund (if available). The shipping can take up to two weeks. This article was co-authored by wikiHow staff writer, Darlene Antonelli, MA. 57.97% Industry Average " I don't understand why people are complaining about this issue (refund policies are always in clear writing) and not . It offers four shopping channels that Visit URL Note: Final Sale orders can't be canceled or returned at any time. Level up your tech skills and stay ahead of the curve. Most tickets purchased through GrouponLive are Final Sale, and therefore non-refundable. The shipping can take up to two weeks. In the Help section, select the order for which you'd like a refund. How do I get a credit card reimbursement from Groupon? If you buy a Getaways voucher and want a refund for your purchase, there are several options: Groupon goods return policy is different for every product, but you can return most Groupon Goods items and get a refund within 30 days of receiving them. Can you call Groupon for customer support? how do i contact groupon for a refund; how do i contact groupon for a refund. By signing up you are agreeing to receive emails according to our privacy policy. 1. Select Request a Refund (if available). To start a refund request, head to My Groupons and select See Details next to your order. Click Live Chat for the fastest response (if it's available). Contacting Groupon Customer Support Continue directly below this article to contact our customer support team. Now, I would like a refund and my emails are not returned. Technician's Assistant: Which Groupon product do you have? We can help you request a refund from: Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. Darlene Antonelli is a Technology Writer and Editor for wikiHow. Once you select your reason code and click "Apply," the order will be marked in the Goods Marketplace system to reflect this cancellation/refund. The Groupon policy states that they will work with the merchant and yourself to make the situation right again. I contacted Groupon, and they reached out to the business, but the business won't contact me. Check them out to see how you can get your money back. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. For local deals, if the time for availing return has expired (usually 3 days), you cannot get a refund. Click on the first heading and Contact Us. Sit back and relax while we do the work. The link will not be clickable if an agent is not available. If you used a Local Groupon voucher before its promotional value expired, took a Getaways trip, or attended a GrouponLive event and were disappointed by your experience, contact us within fourteen days of your voucher use, trip or event and tell us about it. You can contact Groupon's customer support team in a number of ways, but these options can be difficult to find. You can also self-cancel and . GrouponLive and Groupon Getaways are often non-refundable. Check outthe complete Groupon Promise and Groupon refund policy. Groupon Promise and Groupon refund policy, How to Advertise Your Business on Groupon. IL 60654.Company website. Open DoNotPay in your browserand start to tick items off your to-do list! To start a refund request, head to My Groupons and select See Details next to your order. Those merchants are responsible for the refunds. Local You can get a refund to your original form of payment up until 3 days after purchase. It will be up to your discretion to determine eligibility for return. Free Returns, Cancelations, and Exchanges, For most purchases, you can make a return for free within 30 days after delivery, You can ask for an exchange for other items, When Getting a Refund From Groupon is Not an Option, Items shipped back without using a Groupon-provided return label, Marketplace items purchased through third-party merchants. Groupon no longer offers support by phone. DoNotPay Can Help You Solve Groupon Refund Problems! The significant role played by bitcoin for businesses! To start a refund request, head to My Groupons and select See Details next to your order. If you continue to use this site we will assume that you are happy with it. If you are disappointed with your Groupon experience, you can check out the Groupon Promise service. . To start with the refund process, follow these steps: Login to your account on the Groupon website Click on My Groupons Select View Details option next to your order Click Return Package Print your prepaid mailing label and attach it to your package Ship the item back to Groupon Some items might not be eligible for a refund, but Groupon offers other options to help you out: Depending on the case, some of the purchases might not be refundable: If your purchase is eligible for a refund, Groupon offers several options. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Click Return Package. At this time, Groupon Goods Marketplace does not offer partial refunds. Groupon Getaways Cancellation and Refund Policy. To start a refund request, head to My Groupons and select See Details next to your order.Note: Final Sale orders can't be canceled or returned at any time. www.groupon.com.1-800 phone number. Go to Contact Us, select the order for which you'd like a refund. Unredeemed Local Groupon that are not Final Sale will be eligible to Trade In for another Groupon deal through your voucher's expiration date. Note that the customer will only receive a refund of the shipping fee if the full quantity has been refunded. Get in contact with us by selecting the link below. Our customer support reps will then apply the Groupon refund policy and work with the customer to resolve the situation. The service also has several specific refund policies: You can always get a refund for your purchase from the merchant who issued the voucher, in the minimum amount you paid. Some mundane tasks DoNotPay can take over are: We have helped over 300,000 people with their problems. By using our site, you agree to our. If you want to return the item, you'll need to contact the merchant directly to initiate your return and receive a return label. According to Groupon's return policy, you can receive refunds under the following conditions depending on the item you're returning: Local Deals These items can be returned for a refund within 3 days of purchasing them. Check the Fine Print on the deal page to see if your order is Final Sale. Note: Final Sale orders can't be canceled or returned at any time. This article has been viewed 773,284 times. Include your email address to get a message when this question is answered. The FAQs are divided up into the following categories: Managing Your Account, Using a Groupon, Returns, Shipping and Tracking, Purchasing a Groupon, and Editing or Cancelling an Order. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. Click "Edit" beside the Groupon Merchant app and then click on "Cancel Subscription". For example: If you are moving locally and planning a one-way move, you'll have to pay . T. This option is available, even if the promotional period of the voucher has expired. Continue below to get in contact with our customer support team. Lets work together to make you a destination. B+Customer service hours. You should contact Groupon first to see if they will issue you a refund themselves. Groupon deal vouchers can only be refunded within 3 days of purchase. How to Request a Refund for an Order. Your money doesn't need to be wasted like that. All you need to do is provide our chatbot with the necessary information, and we will fax a refund request to your bank. Login to your account on the Groupon website, Print your prepaid mailing label and attach it to your package, For identical goods that you ordered together, you can print a single return label and use a single box. Even though the customer might not know your business, they know Groupon. https://www.groupon.com/customer_support#contact-us To be eligible for the Groupon Promise, the customer must contact us within14days of the Groupon redemption. Our Groupon refund policy is part of the reason customers are willing to try new things with Groupon. If a customer requests a refund, they will open a ticket with you to initiate the process. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). You can also return the unredeemed voucher to Groupon within the first three days of purchase. How do I contact Groupon? If you are one of them and are considering asking for a refund, the good news is that there is a way to get your money back. tall white table lamp. If you need assistance, we'd love to help. If you're one of our valued customers and have a question, please visit us at www.groupon.com/support where someone will help you out. If you have trouble entering your address at checkoutor if our system doesn't recognize your addresshere are a few tips: Check the Fine Print for shipping restrictions. Groupon Customer Services Phone Number. GROUPON is a registered trademark of Groupon, Inc. We'll also discuss whether it's worth signing up. 3. Scroll down to the Chargeback Instantly option, Alternative Options for Getting a Refund on Groupon. Click on the "View Information" tab at the top of the window and sign in if asked to do so. How to Get a Groupon Refund With Just a Few Clicks? Also, How do you get your money back from Groupon? Read More > Canceling an Order Head to My Stuff on the website or mobile app. (Remember, you can only return Groupons within the first three days of purchase, and they can't have been redeemed.) {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d2\/Contact-Groupon-Step-1-Version-9.jpg\/v4-460px-Contact-Groupon-Step-1-Version-9.jpg","bigUrl":"\/images\/thumb\/d\/d2\/Contact-Groupon-Step-1-Version-9.jpg\/aid1234356-v4-728px-Contact-Groupon-Step-1-Version-9.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"