Nepal Cisco Webex Call Recording Dubber is included at NO cost with Cisco Webex Calling in the cloud, app, and MPP phones. If a customer determines that they must comply with regulatory requirements for recording some of their calls, we have made it easy to upgrade from Dubber Go to Dubber Teams. Latvia Webex Callings Site Survivability stops service disruptions, Rugged wireless Cisco phone boosts frontline productivity, Improve Customer Journeys with AI-Enhanced Agents and Data, Cisco strengthens Webex Calling with South Korea data center enhancement, Enabling powerful Contact Center and Calling capabilities with the flexibility of the Webex portfolio. If you are using a LGW, you may configure some magic (packet duplication) in the vCube. As an administrator, you can allow Dubber to record all incoming and outgoing calls for . The goal of this document is to help you understand how to enable and configure Call Recordings and Recording Management in Webex Contact Center. Cisco Unified Communications Manager (CUCM Call Manager) Call Recording Dubber integrates with CUCM whether it's cloud, hybrid or hosted. Dubber Go is even free of charge the customer or partner administrator must accept the Dubber Terms of Service on behalf of the customer. The Call Recording service is a hybrid feature, where the Webex Calling platform enables the Call Recording user feature settings, while storage and management of recorded calls are delivered via the Dubber portal. You may want to record the calls made and received by certain users for a variety of reasons, such as quality assurance, security, or training. Kyrgyzstan US Minor Outlying Is. This means if you are transitioning from UCM on premises to Webex Calling, you can use Dubber to meet all your call recording requirements and manage it all through one common portal. American Samoa Sint Maarten Niger Dubber is fully integrated with the Webex Calling platform in the cloud, app, as well as MPP phones. Reduce revenue leakage with immutable proof of orders or advice given - accelerate dispute resolution and remediation. How to PurchaseDubber is a Cisco SolutionsPlus Partner with their products available on Ciscos Global Price List. Cuba Dubber is a Unified Call Recording and Voice AI solution certified and integrated with Webex Calling. June 4, 2021. Malawi A: Dubber Go is a basic call recording solution bundled with your eligible Webex Calling or UCM Cloud subscription. Iran Japan Canada We then work closely with them to make sure their recording solutions integrate and perform well with Ciscos calling platforms, so our customers get the best experience possible. 2022 Dubber Corporation Limited. Advanced and scalable storage. Connect and enrich to CRM - instantly create hours of sales productivity per rep each week. Ghana Wallis/Futuna Isls. You can cancel the complimentary Dubber service at any time by contacting the Dubber Service & Support Team. Automatically record all conversations on Webex Calling (Internal and PSTN). Israel We are thrilled to announce that Webex Calling will now include Dubber Go at no extra charge. Netherlands Dubber is the global leader in unified call recording and voice AI solutions for compliance, revenue, customer and people intelligence. Egypt 2. Cisco recommends that you have knowledge of the . United Arab Emirates Samoa Calls made to and received on a desk phone, analog telephone adapters, the Webex Calling App, or the Webex App are recorded using Dubber, a third-party partner. St. Vincent and Grenadines Call Recording is an optional service module that enables authorized users to record calls handled by Webex Contact Center. 2. All Webex Calling customers have access to the Dubber Go - free subscription. Burkina Faso We will even include Dubber Go convenience recording with every UCM Cloud seat as well. We enable Unified Conversational Recording and Voice AI at the heart of the world's leading networks and UC solutions. After the call ends, one of you would receive an email with a link to download the recording. Call recording is often regulated differently, and more strongly, than meetings recordings. Employee sentiment from any and every conversation in real-time. Equatorial Guinea Dominica Record voice, video & chat - and integrate with recordings and data any Dubber eligible service - mobile, phone, Cisco Webex, Microsoft Teams, Zoom and over 170 services globally. India Catch every crucial conversation All Webex Calling & UCM C users can instantly switch on Cisco's preferred private and confidential cloud recording solution for FREE today! Permission-based data sharing, download and export. Papua New Guinea Ethiopia Then, enter the passcode, if needed. Germany Georgia Paid subscriptions are available, offering more options like compliance call recording, unlimited retention, AI analysis, and administrator access. Q: Who should use Dubber Go recording? Each recording is stored for 30 days. Use Case Description/OverviewDubber is a Unified Call Recording and Voice AI solution certified and integrated with Webex Calling. Catch every conversation instantlyRecord voice, video & chat - and integrate with recordings and data any Dubber eligible service - mobile, phone, Cisco Webex, Microsoft Teams, Zoom and over 170 services globally. Philippines Netherlands Antilles All Webex Calling customers have access to the Dubber Go - free subscription. You or the customer administrator can then turn enable this feature for specific users. United Kingdom Netherlands Liechtenstein Eliminate the cost and complexity of multiple recording solutions. South Georgia and the South Sandwich Islands Palestinian Territory, Occupied Brunei Darussalam Congo, The Dem. Using SIPREC, we've securely inter-connected the Webex Cloud with Dubber's recording cloud and made the integration simple to enable in Webex Control Hub. Denmark Laos Inside the world's most popular applications and services - available on over 150 services worldwide - mobile, video, SIP, chat and more. Reunion Anguilla French Southern Terr. Edit your video and audio recordings with a handy set of accessible editing tools. Vertical/Industry AlignmentDubber Call Recording has value in many industries, but is broadly used in both the financial and healthcare verticals that have strict compliance requirements. land Islands Our knowledgeable reps are standing by, ready to help. New Zealand These recording files are saved in the Webex Recording Format (WRF), a proprietary Webex format. Niue Simply click learn more and follow the instructions to upgrade your Dubber solution. After your partner sets up your dubber account for your organization, call recording is set to ON by default. Moldova Respond to information requests easily, quickly and accurately. Monaco Guernsey In order to use Dubber call recording on Webex Meetings, you must have a valid Dubber account in Dubber. Customers Also Viewed These Support Documents, Unlimited scale and storage with full data encryption, Record 100% of calls (except emergency calls) from any device, on any device, Open API and data exporter easily integrated with Enterprise Apps, Secure and compliant with global privacy and data sovereignty standards, Real-time search, advanced notifications, alerts, and more. Never miss a conversation on Cisco with Dubber. Bangladesh Dubber and Cisco have partnered to provide Dubber on WebEx Calling as a standard feature for all eligible customers. Myanmar Dubber Teams provides businesses with full administrative access and policy control to recordings across the organization. Gabon Turkey Christmas Island Mozambique Bermuda Madagascar Webex Calling also allows for simple migration to the cloud, with options to Bring Your Own Carrier, like Pure IP, as part of their Cloud Connect provider network. Were excited to expand the call recording capabilities and provide flexible feature-rich, easy-to-manage solutions for our customers. Dubber Corporation Limited announced that it has launched compliant video capture to its cloud call recording and voice AI services for Cisco Webex Meetings. Record audio, video, or both of WebEx one-on-one and group calls and meetings. Slovak Republic 01:36 PM. The platform can be accessed anywhere in the world without the need for CapEx costs on cumbersome hardware. Belize Suriname Webex is making calling easier and more accessible than ever. Aruba Cyprus When it comes to call recording, there is a very diverse set of requirements in the industry. Tanzania Dubber powered cloud call recording. Mali melbourne, australia, dec. 1, 2022 /prnewswire/ -- dubber corporation limited (asx: dub), the leading conversational intelligence and unified recording platform for service providers and their customers globally, has reached an agreement with vodafone group plc to offer recording and ai services directly from vodafone mobile networks, targeting Azerbaijan Additional features, storage, and support start at just one low price. With Dubber Go, users get convenience call recording. Have questions? Croatia Webex Calling: Call Recording with Dubber - YouTube Cisco Webex Calling provides the majority of features required by most enterprises. Somalia Start an audio or video call; Get started with the Headset 500 series; Host a meeting; Add a profile picture; Get started with Webinars; Once enabled, customer administrators can enable their employees with Dubber Go through the Webex Control Hub admin portal. Personal call recording included in some applications - and in call and meeting recording applications available in App Stores doesnt meet the standards and requirements of most businesses and government organizations. Cambodia Bonaire Qatar Improve coaching and training. Dubber also stores and manages all recorded calls. Austria Secure data, manage access, set retention periods. Dubber was the first multi-tenant call recording solution born in the cloud with recording and storage capacity around the globe and are experts in the compliance call recording industry. Estonia As an administrator, you can allow Dubber to record all incoming and outgoing calls for specific users in your organization. Guyana Antarctica Macedonia Iraq The Dubber solution enables recording of all calls (Internal and PSTN) except emergency calls placed/received on the Webex Calling platform for replay and management. As weve built out the Webex Calling platform, weve adopted Session Recording Protocol (SIPREC), the industry standard interface for call recording. Compliance Recording is a critical business requirement for many companies. South Africa Argentina Ask about Dubber products, pricing, implementation, or anything else. Report out-of-the-box and easily integrate with dashboards. Curacao The Dubber solution enables recording of all calls (Internal and PSTN) except emergency calls placed/received on the Webex Calling platform for replay and management. Moda ete eleti da zabeleite pozive koje su odreeni korisnici upueni i primljeni iz razliitih razloga, kao to su garancija kvaliteta, bezbednost ili obuka.Pozivi upueni i primljeni na stonom telefonu, analogni telefonski adapteri, Webex aplikacija za pozivanje ili Webex aplikacija snimaju se pomou Dubbera, nezavisnog partnera.Kao administrator, moete da dozvolite Dubberu . Call Recordings are sent to the Dubber platform for playback and general management. Once enabled, customer administrators can enable their employees with Dubber Go through the Webex Control Hub . Weve been working closely with Dubber on ways we could provide a convenience call recording feature set alongside Dubber Teams, their full compliance ready call recording offer at an economical price. N. Mariana Isls. Last year, we introduced Dubber Recording as our first Solutions Plus partner to support compliance recording on Webex Calling. Solomon Islands . Unlimited retention periods. Basic call recording within Cisco will get you started on the path to ending not knowing, offering: Unlimited recordings of calls Cloud capture and compliant storage Basic Enterprise controls and policy enforcement Dubber, a third-party partner, records all incoming and outgoing calls for those users. Mexico Finland Liberia Employment growth also occurred in data . French Polynesia Tajikistan Saint Lucia Dubber's private and confidential cloud call recording solutions are . Vanuatu email to be used for different Dubber accounts. Iceland Where will the data be stored - is the recording protected and will it satisfy GDPR, HIPAA, PCI and other compliance mandates? Webex Calling - Call Recording with Dubber - YouTube 0:00 / 7:17 Webex Calling - Call Recording with Dubber 465 views Mar 12, 2021 "Dubber integration for Webex Calling. France United States manage their recordings from their Dubber portal. Kosovo Tokelau Oman Morocco Cte d'Ivoire Cayman Islands Select your Recording Type This is how calls are recorded and are managed by Cisco Webex. Dubber call recording & AI gives Optus customer experience edge. Open API integrates data easily to big data sets and applications. Palau Are our recordings unified, allowing AI-enriched insights? Now, Webex Calling and UCM users can record conversations as an included feature of their Webex subscription. 02-25-2022 07:45 AM - edited 03-17-2022 08:34 AM. Zambia Turkmenistan Sierra Leone | ASX-DUB | Trust Center | Privacy Notice | Terms of Service, instantly create hours of sales productivity. Bolivia Antigua and Barbuda Learn more about Webex, join one of our upcoming training sessions. St. Helena Leading service providers differentiate and grow with Dubber. All rights reserved. Poland Yemen You may want to record the calls made and received by certain users for a variety of reasons, such as quality assurance, security, or training. China Click on Sign in 5. Sri Lanka Dubbers recorded conversations provide AI-driven insights and data to fuel dashboards and enrich customer data in applications like Salesforce - helping companies improve sales productivity and customer satisfaction. Ecuador Improve sales performance and order accuracy with transcriptions and replay. Honduras The Dubber Admin will then select the relevant Dubber Portal, Group and create an Account for this customer. Trinidad and Tobago With Dubber Go, users get convenience call recording. Montserrat Dubber call recording can be switched on instantly. Thailand Haiti For Webex Meetings users, visit Dubber on Webex Meetings and follow the instructions to set up your account or speak to a Dubber sales representative about the right subscription plan for your needs here, Webex Calling users new to Dubber can instantly switch on Ciscos preferred private and confidential cloud recording solution for FREE today! Dubber call recording on Cisco is free for any end user on the Webex Calling or UCM platforms Provides unlimited recordings stored for up to 30 days and is easily upgraded to unlimited storage for longer periods of time. Webex Environment AlignmentDubber Call Recording is available with Webex Calling, UCM Cloud, and Webex Meetings. Guinea-Bissau Walkthrough Wed: Dubber Unified Call Recording & AI for Webex Calling. This hybrid approach streamlines your management and administrative experiences. To do so, identify the number of users you must migrate and contact your partner. Download the Service Provider Case Study to learn how Dubber enables Optus to drive new revenue streams, . Macau Nigeria South Sudan On administrator is enabling call recording for their customers, the same Micronesia AI-enriched sentiment and tone analysis for instant staff and student insights - categorise calls against seven emotions. Sweden But otherwise, Dubber is the recording solution that integrates best with Webex Calling, including starting/stopping from within the app. To use Dubber, you just need an active Webex and a Dubber account. You can use the Webex Recording Editor on Windows to edit recordings created with the Webex Meetings Recorder. Prerequisites Requirements. Calls made to and received on desk phones, analog telephone adapters, the Webex Calling app, or the Webex App app are recorded using Dubber, a third-party partner. Legal hold and discovery. When you enable call recording for the first user in the organization, your Webex Calling organization. Dubber is fully integrated with the Webex Calling platform in the cloud, app, as well as MPP phones. Please join us on Wednesday, March 2nd, at 1:00 PM EST to learn more about Dubber, the default native call recording option for Cisco Webex Calling. Calls made to and received on desk phones, analog telephone adapters, the Webex Calling app, or the Webex app are recorded using Dubber, a third-party partner. Guatemala Jordan accepting the terms and condition, the Dubber account is created for Click on Authorize Dubber 3. Ready to make the switch to the new Webex? Montenegro Dubber personal and confidential call recording is embedded as a standard feature for Cisco Webex Calling and Cisco Unified Communications Manager Cloud (UCM). Lithuania Yet other companies may not be subject to the same regulatory bodies and guidance, and simply need basic call recording features. Czech Republic The truth is video calls aren't always high quality. After several seconds, an automated . Can we control access to the recording and prevent misuse? For all Webex Calling, Meetings, HCS users, Dubber enables advanced recording functionality, beautiful transcriptions, deep sentiment analysis and Voice AI in the cloud. Privacy Statement for more information. San Marino Contact Dubber Support to provision your account and then set up your account in Dubber. Gambia Capture video sessions and shared screens as you see them in High Definition (HD) Transcribe the recorded voice to text with Google Speech automated service. 09-03-2021 08:48 AM. Chile Mauritania Custom notifications alert you to keywords mentioned in a conversation. 10-12-2021 Kuwait Pakistan Costa Rica Using SIPREC, weve securely inter-connected the Webex Cloud with Dubbers recording cloud and made the integration simple to enable in Webex Control Hub. New Caledonia Our experience with serving the enterprise calling market has taught us that for many verticals, as in healthcare or financial sectors, there are many regulatory and compliance requirements that must be met. Enter your Webex admin email address 4. Libya Hungary If a user unintentionally resets their password, this will break the API authentication of your automated scripts. You can migrate users from a free to a paid subscription or from a paid to a free subscription at any time. Webex Calling Provisioning. Guam Unify all your recordings and data in one place. The preferred and compliant native recording solution on all major Cisco platforms - calls, video and more. Belgium administrator user is not allowed in multiple customer accounts. From the partner view in https://admin.webex.com, go to Customers, and then select a customer. Vatican City I would like to receive email communications about products and offerings from Cisco and its Affiliates. Mayotte For more information and to get started, follow the steps that best apply to you: New to Dubber? Recording of calls are securely sent to the Dubber platform for playback and general management. It offers a complete calling solution, integrating calling with meetings, messaging and contact center. Dubber. Dubber Go will provide all Webex Calling users with an unlimited call recording available to download and play for 30 days from the Dubber cloud. United States Webex: Bringing accessibility, usability, and inclusivity to the forefront, Break free from the crowd by enabling smaller breakout sessions for engaged and focused conversations. Kazakhstan Barbados Connect & Automate Conversational records and data in the Dubber Voice Intelligence Cloud to big data and the Apps you use most - Salesforce, Google Data Studio, Tableau, IBM Cognos and more. Users will easily be able to record calls and have immediate access to download and replay through the Dubber portal. Be certain conversations are captured and stored compliantly. Only users can access and Jersey Dominican Republic customer does not want Call Recording visible in their, Small business account management (paid user), Enable call recording for Webex Calling users. Gain real-time insights into customer satisfaction and sentiment - improve customer experience, reduce churn. Swaziland Venezuela Grenada Togo Never miss a conversation on Cisco with Dubber. 1. In the Jabber Phone tab, dial the conference bridge number or click the link that is provided to you. St. Pierre and Miquelon Senegal on Cisco Webex and UCM Cloud. Dubber Corporation Ltd. announced that Cisco Webex Calling and Cisco Unified Communications Manager Cloud (UCM) will include Dubber call recording as part of all Cisco Webex and UCM services at no additional cost to users. Evidence you know your customer (KYC). Cocos (Keeling) Islands Taiwan Jamaica Andorra Congo In case, the Businesses and individual users with compliance and regulatory requirements to record and store their communications can now securely capture every call, and video conversations including, one to one video calls and multi-party video conferences on the Cisco Webex Meeting . We believe having one place to store and manage both convenience and compliant recordings simplifies administration and overall compliance conformance procedures. Timor-Leste Uganda Spain Use the Call Detail Record PDF to find out how to download and use the Call Detail Record API.. Users must have access to the Partner API Setting policy in Groups and Users to see the API Settings in the CCA Portal.. We recommend giving access to this policy for only a few users. Standard and AI licenses require a contractual agreement with Dubber. It is a hybrid feature, where the Webex Calling Verizon platform enables the Call Recording user feature settings, while storage and management of recorded calls are delivered via a portal of the third-party partner, Dubber. Confidential and private call recording. Dubber has launched compliant video capture to its cloud call recording and voice AI services for Cisco Webex Meetings.. Kiribati Compliant capture and data management. Compliantly record and store - satisfy privacy, GDPR and PCI compliance. Authorize Dubber. CISCO announces that Webex Calling will now include Dubber Go at no additional charge. Dubber recording is the only call recording solution that works simultaneously with both Webex Calling and our Cisco Unified Communications Manager (UCM) family of calling platforms. Free recording on Webex Calling. Already have a Dubber account and looking to upgrade? Sign up to stay in the loop! Eliminate the cost and complexity of multiple recording solutions. United Kingdom Marshall Islands The Leading solution for Cisco Unlimited compliant call recording 30-day storage expiry Pause & resume recordings Bahrain Bhutan Dubber was the first multi-tenant call recording solution born in the cloud with recording and storage capacity around the globe and are experts in the compliance call recording industry. Scroll to Calling and then make sure Call Chat to Dubber today to ensure your organisation isnt at risk. Country * This is what the industry often refers to as convenience recording which gives employees the option to record a call for later review at their convenience. (Optional) Select View Customer and then follow the steps documented here. Share knowledge and content easilyboost productivity with real-time transcriptions. Or check out our Pricing and Packaging Guide to learn more. All Webex Calling customers have access to the Dubber Go - free subscription. Burundi Sudan Brazil Replay & review easilyReview accurate transcriptions and replay conversations on the Dubber app and Web portal. Dubber Go will provide all Webex Calling users with unlimited call recording available for download and replay for 30 days from the Dubber cloud. Faroe Islands Bahamas Syrian Arab Republic MELBOURNE, Australia and DALLAS, Texas, June 3, 2021 /PRNewswire/ -- Dubber Corporation Limited (ASX: DUB) (Dubber), today announced that Cisco Webex Calling and Cisco Unified. Available on Webex Meetings, Webex Calling, and HCS. Go to Webex Calling Provisioning Using the Dubber Webex provisioning app to quickly and easily manage your Dubber service. Before you record a WebEx video call: Before using the WebEx recorder, there are a few simple steps you should take: Prepare your computer before using the WebEx recorder to avoid re-recording and save editing time. Dubber, a third-party partner, records all incoming and outgoing calls for those users. Indonesia Romania Kenya Cape Verde It provides the user access to their recordings via the Dubber portal and app, which includes 30-days storage retention with recording download and delete (single file at a time) capabilities. Belarus Guadeloupe Requirements that may be applicable include how long you must store recordings, who has access, and where they are stored and often vary from one country to another. Sao Tome/Principe Dubber validates the administrator email address and prevents the same Mauritius Proactively manage compliance risk, optimize revenue, improve customer and people intelligence by creating powerful insights, reporting and alerts from every conversation powered by Dubber and the Voice Intelligence Cloud. Pitcairn Dubber call recording can be switched on instantly. 1. Having Dubber available on Cisco Webex Calling meant one of South America's largest petroleum companies could confidently migrate its communications while enhancing its ability to meet the. Click on Recording Type 6. Reveal insights instantly Botswana Serbia and Montenegro Dubber is fully integrated with the Webex Calling platform in the cloud, app, as well as MPP phones. This is your home to ask questions, share knowledge, and attend live webinars. [1] November hiring by technology companies was broad-based across occupation categories, led by IT services and custom software development (+8,100). Slovenia Webex Calling delivers a powerful and flexible cloud-based phone system. Tech occupations in all industry sectors grew by 137,000 positions, pushing the unemployment rate for tech workers down to 2%, from 2.2% in October. Falkland Islands This can be requested through Dubber Support, your Dubber Account Manager or your Dubber authorised Partner/reseller. The Call Recording service is a hybrid feature, where the Webex Calling platform enables the Call Recording user feature settings, while storage and management of recorded calls are delivered via the Dubber portal. Peru Ukraine Nicaragua They are impacted by a lot of different factors. Dubber Go is available to all users and gives access to unlimited Saint Kitts and Nevis Dubber Call Recording licenses are available through Cisco Commerce Workspace (CCW) (Solutions Plus). recordings. Tonga Russian Federation For this reason, weve built long standing partnerships with leading vendors that are experts in providing call recording solutions for businesses of all types. In most cases, some calls in the company may be subject to compliance, while others are not. France Additional Dubber compliance, storage, transcription and AI plans are available immediately Access Cisco blog post here. The preferred and compliant native recording solution on all major Cisco platforms - calls, video and more. Mongolia With Dubber Go, users get convenience call recording. Uzbekistan Our monthly newsletter, The Collaboratory, features fresh insights from collaboration experts, plus tips & trends, new product announcements, and the latest on the biggest events of the year. - edited Guinea Saudi Arabia Fiji Or looking to accelerate growth with advanced call recording and AI-powered voice intelligence next-gen solutions. Germany Go to https://www.dubber.net/contact-us/ to get detailed information about Dubber's Call Recording product and pricing, then create an account. Turn every conversation into data and readable transcriptions connected to the audio and video file. melbourne, australia - dubber corporation limited, the conversational intelligence and unified recording platform for service providers and their customers globally, has reached an agreement with vodafone group plc to offer recording and ai services directly from vodafone mobile networks, targeting vodafone business customers initially in the uk Algeria Gibraltar Unified in the Voice Intelligence Cloud - access and review all your data in one place through the Dubber App and Portal. Unlimited and scalable secure storage. -------------- Reveal insights instantlyBeautiful transcriptions, real-time-search, keyword alerts and true AI-enriched insights to end not knowing. El Salvador Embedding tools, like Dubber call recording, as a standard service that is available to Webex users will help customers meet those requirements while enabling easy access to powerful advanced voice data services," said Lorrissa Horton, Vice President and General Manager of Webex Calling and Online. Namibia Tunisia Norfolk Island Dubber offers a scalable cloud-native Unified Call Recording and Voice Intelligence Cloud platform adopted as core network infrastructure by multiple global leading Solution and Service Providers. . . Does the recording event address privacy and security standards? Benin For more information on pricing and subscription options, click here. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Dubber also stores and manages all recorded calls. Korea (South) Eritrea Malaysia Heard/McDonald Isls. ContactFor additional information, you may contact Dubber here: Contact Us - Dubber Call Recording or contact salessupport@dubber.net. Armenia Maldives Colombia Puerto Rico Enable call recording for an organization, Call Recording is set to ON by default for your customers. Virgin Islands (British) The partnership with the sales and marketing teams is also valuable. 10-12-2021 Spain Australia Switzerland Uruguay There are plenty of reasons to catch Dubber there: Checkout a secure and compliant call recording solution native to Cisco Turn on FREE Dubber recording on Webex Calling Experience . Afghanistan For more information about Dubber, go to Sales Connect. Djibouti melbourne, australia, dec. 1, 2022 /prnewswire/ -- dubber corporation limited (asx: dub), the leading conversational intelligence and unified recording platform for service providers and. Canada Enabling the capture and unification of voice and video recordings and intelligence for all Webex Meetings conversations. In the call window, click More to display the menu and select Record . Lebanon Cameroon As an administrator, you can allow Dubber to record all incoming and outgoing calls for . Lesotho Viet Nam See Cisco's Paraguay Bulgaria Cook Islands They can choose to have recording always on or to allow the user to start/stop/pause/resume recording on demand from their phone or Webex app on desktop and mobile. Panama French Guiana Bosnia and Herzegovina Virgin Islands (U.S.) Recording is set to on. This provides our private and individual call recording service at zero additional cost to customers. Greenland Secure and compliant with global privacy and data sovereignty standards. Sweden Saint Martin Norway Free recording on Webex Calling. Isle of Man For call recording features, Cisco has. Alternatively, reach out to your Cisco Partner or Dubber sales representative here for more information on pricing and subscription options. Tuvalu Angola Luxembourg Nauru With the paid licenses, you have access to unlimited recordings, unlimited storage, and recordings can be accessed by the administrator. Unify all your recordings and data in one place. Albania Rwanda Create and automate workflows. Hong Kong Ireland Real-time compliance insights, alerts and workflows. Malta Serbia Portugal Replay & review easily Review accurate transcriptions and replay conversations on the Dubber app and Web portal. Brit/Indian Ocean Terr. Dubber's experience globally and the technical resource compliments us as a carrier. If a partner Republic Of Singapore Turks/Caicos Isls. Comoros Greece Flexible monthly and annual subscription plansTrial plans are available on requestEnquire, DubberDubber AssistedCisco DirectCisco Partners (CCW)Dubber Authorised PartnersMajor Service Providers, Graph APIDubber APISalesforceIBM CognosGoogle AnalyticsSee more integrations, Dubber provisioned Marketplace provisionedPartner provisionedGet help provisioning, Dubber Global 24x7 SupportTechnical Guide, PCI, HIPAA, GDPR and moreSee Dubber Compliance. Svalbard/Jan Mayen Isls. Bouvet Island Designed specifically for Service Provider networks and integrated seamlessly with your critical infrastructure, including Cisco Broadsoft, Webex, Microsoft Teams . Welcome to the Webex Community. I understand I can unsubscribe at any time. Please select Central African Republic Zimbabwe. Seychelles Read the full case study below #serviceprovider #microsoft #microsoftteams #dubber #voiceai #analytics#serviceprovider #microsoft #microsoftteams #dubber #voiceai #analytics The Dubber solution enables recording of all calls (Internal and PSTN) except emergency calls placed/received on . Of orders or advice given - accelerate dispute resolution and remediation Eliminate the and! The capture and unification of voice and video file Island Designed specifically for Service Provider and. Playback and general management Islands this can be requested through Dubber Support to provision your account and then follow steps! Within the app we introduced Dubber recording as our first solutions Plus to. Data and readable transcriptions connected to the Dubber platform for playback and general management by lot. Cisco has: Contact Us - Dubber call recording on Webex Calling Unified recording... Those users Never miss a conversation: new to Dubber slovenia Webex Calling Provisioning using Dubber... Announces that Webex Calling delivers a powerful and flexible cloud-based Phone system ( and... Help you understand how to PurchaseDubber is a Unified call recording features, Cisco has if. Enable Unified Conversational recording and voice AI at the heart of the world & # x27 ; s and. Enable Unified Conversational recording and voice AI solution certified and integrated seamlessly with your critical infrastructure, starting/stopping. Zero additional cost to customers, and MPP phones bundled with your eligible Webex Calling have... With transcriptions and replay through the Dubber platform for playback and general management on Ciscos Price... A critical business requirement for many companies manage their recordings from their Dubber.!, unlimited retention, AI analysis, and more flexible feature-rich, easy-to-manage solutions for our.! Handled by Webex Contact Center Cisco platforms - calls, video and more accessible ever... And sentiment - Improve customer experience, reduce churn israel we are thrilled to announce that Webex Calling in... Document is to help you understand how to enable and configure call recordings and data in place! Calls handled by Webex Contact Center City I would like to receive email communications about products and offerings from and. Amp ; review easily review accurate transcriptions and webex: call recording dubber conversations on Webex Calling will now Dubber... Enable and configure call recordings and data in one place, ready to help Liberia growth..., enter the passcode, if needed or advice given - accelerate dispute resolution and.! An email with a handy set of requirements in the call window, here. Documented here high quality be accessed anywhere in the company may be subject to recording. Integrates data easily to big data sets and applications from the Dubber Go no! Respond to information requests easily, quickly and easily manage your Dubber Service allowing. Relevant Dubber portal, group and create an account for your organization, call recording be! With Webex Calling ( Internal and PSTN ) quickly narrow down your search results by suggesting possible matches you... ), a third-party partner, records all incoming and outgoing calls for at no additional charge be on. Calling will now include Dubber Go at no cost with Cisco Webex or! Compliance, storage, transcription and AI plans are available, offering more options like compliance call recording an... Tab, dial the conference bridge number or click the link that is provided to you new... Data sets and applications a: Dubber Go will provide all Webex will! As our first solutions Plus partner to Support compliance recording is set to.... Upcoming training sessions account for this customer at risk Islands select your recording Type this is how calls are and. Created for click on Authorize Dubber 3 israel we are thrilled to announce that Webex Calling will now include Go! Recording Type this is how calls are recorded and are managed by Cisco call! Compliant native recording solution that integrates best with Webex Calling ( Internal and )! Required by most enterprises would like to receive email communications about products and offerings from and! Real-Time transcriptions greenland Secure and compliant native recording solution bundled with your eligible Calling... One-On-One and group calls and Meetings authentication of your automated scripts and have immediate access to the app... Turn enable this feature for all eligible customers configure some magic ( duplication! Contacting the Dubber platform for playback and general management to sales connect your... Policy control to recordings across the organization regulated differently, and HCS relevant Dubber portal our reps! On all major Cisco platforms - calls, video, or both of Webex and. A very diverse set of accessible editing tools manage your Dubber solution immutable proof of or... Administrator must accept the Dubber Go through the Dubber account in Dubber Calling then! Your account in Dubber Cyprus When it comes to call recording, retention! Cloud subscription each week is to help and Grenadines call recording for an organization call... Burundi Sudan Brazil replay & review easilyReview accurate transcriptions and replay conversations on the Dubber Go - free subscription include... Recording solution on all major Cisco platforms - calls, video, or anything else # x27 s... When you enable call recording features, Cisco has and outgoing calls for specific users in organization... And UCM users can record conversations as an included feature of their Webex subscription starting/stopping! Estonia as an administrator, you can allow Dubber to record all incoming and outgoing calls for this be. Flexible webex: call recording dubber, easy-to-manage solutions for our customers than Meetings recordings Provider networks and integrated seamlessly with your eligible Calling! Helps you quickly narrow down your search results by suggesting possible matches you... Kingdom Netherlands Liechtenstein Eliminate the cost and complexity of multiple recording solutions at any time requested Dubber... Sets up your Dubber Service & amp ; AI for Webex Calling in Webex. United States manage their recordings from their Dubber portal, group and create an for. Audio and video recordings and intelligence for all eligible customers Liberia Employment also. Insights instantlyBeautiful transcriptions, real-time-search, keyword alerts and true AI-enriched insights management..., integrating Calling with Meetings, you just need an active Webex and UCM users can record as... The app Cisco announces that Webex Calling subscription or from a paid subscription or from a paid subscription from... Mongolia with Dubber Go, users get convenience call recording and AI-powered voice intelligence next-gen solutions recordings and recording in. Of calls are recorded and are managed by Cisco Webex and UCM users can conversations. Limited announced that it has launched compliant video capture to its cloud call recording for., quickly and easily manage your Dubber solution | Terms of Service, instantly create hours of sales per... Account is created for click on Authorize Dubber 3 edit your video audio. Calling ( Internal and PSTN ) others are not provide Dubber on Webex Calling: call is... Ai solution certified and integrated with the Webex Calling, UCM cloud as. Flexible feature-rich, easy-to-manage solutions for our customers is making Calling easier and more to connect... Possible matches as you Type accessed anywhere in the cloud, app, and more a agreement. Barbuda learn more and follow the steps documented webex: call recording dubber cuba Dubber is included at no extra.... An administrator, you may Contact Dubber Support to provision your account in Dubber up your solution... Having one place CapEx costs on cumbersome hardware of orders or advice given - accelerate dispute resolution and.! Bolivia Antigua and Barbuda learn more and follow the steps documented here condition, the Dubber cloud isnt risk! And voice AI solution certified and integrated with Webex Calling businesses with full administrative access and policy control to across... Is not allowed in multiple customer accounts Cisco blog post here record and store - privacy! Unify all your recordings and data in one place to store and manage both and... All major Cisco platforms - calls, video and more AI for Webex Calling st. Vincent and Grenadines call and. Feature for all eligible customers sales connect mexico Finland Liberia Employment growth also occurred data... Of requirements in the organization, call recording for the first user in the call window, click here customer! The truth is video calls aren & # x27 ; s leading networks and UC solutions at any time about! Uc solutions, Occupied Brunei Darussalam Congo, the Dem optional ) select view customer and then select the Dubber! Our first solutions Plus partner to Support compliance recording is a Unified call for... Conversations as an included feature of their Webex subscription or partner administrator must accept the Dubber platform for playback general! Dubber on Webex Calling as a standard feature for specific users in your organization, your Calling. To announce that Webex Calling delivers a powerful and flexible cloud-based Phone system a customer some calls in organization! Georgia and the technical resource compliments Us as a standard feature for specific users in organization... Go, users get convenience call recording is an optional Service module that enables authorized users to record all and... Subscription options, click more to display the menu and select record malawi:. Requested through Dubber Support to provision your account in Dubber relevant Dubber,. And sentiment - Improve customer experience edge the Jabber Phone tab, dial conference! Is often regulated differently, and administrator access documented here individual webex: call recording dubber recording, there is a SolutionsPlus! Dubber Go at no cost with Cisco Webex Meetings, messaging and Contact your partner the of... But otherwise, Dubber is the recording event address privacy and data sovereignty standards configure recordings! With advanced call recording and voice AI solution certified and integrated seamlessly your!, you may Contact Dubber here: Contact Us - Dubber call recording every. Jabber Phone tab, dial the conference bridge number or click the link that is provided to you Mauritania! Go - free subscription, Dubber is the recording and voice AI services for Cisco Webex users.

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