Hector began his banking career as a part-time teller in 1986. Is that a 13 year old kids pop station that? Eddie Queen leads the Financial Health Engagement Platform for Wells Fargos Consumer and Small Business Banking. A native of Cuba, Marta came to the United States as a refugee in the early 1960s with her parents. But I will just add to that, because I agree with everything that's been said, I would add, being able to assess talent, and being able to inspire, and motivate people to achieve their best. SAN FRANCISCO--(BUSINESS WIRE)--Wells Fargo & Company (NYSE: WFC) today announced that Kleber Santos will join the company on Nov. 9 as head of the newly created Diverse Segments, Representation . Let's bring them out, and let's welcome them, and invite them to the room as well. He currently serves on the WIM DE&I Council, co-chairs the Wells Fargo Advisors B&AA Initiative and is an Executive Sponsor of the B&AAC ERN. Bridget Braxton leads a national team of public relations professionals who manage local market communications for Wells Fargos 80+ businesses. I know, I used to say it, right? Eduardo Queen (27:47): And people will pick up if it's genuine. Windy Oliver (42:30): I want to see a bunch of people that look like me in the room with the same opportunities that I have. It wasn't all the stereotypes, and all the preconceived notions were not there. The Diverse Client Segments team is committed to: Our goal is to provide solutions, tools and marketing materials as diverse and broad as the clients we support; at this time we provide client-facing support for the following communities: In addition to empowering business growth within diverse client markets, the team also works closely within firm-wide initiatives to support diverse financial advisors and employees. Head, Multi-National Corporations Subsidiary Coverage, Corporate & Investment Banking. I think to me it's a lot about what you said LaShonda about the folks that are coming behind us. Marco Hansell (43:46): So I'd love to take a quick moment here, we're about to wrap up, I want to hear some takeaways. It doesn't take away from that, it gives you an opportunity to know who I am. You gave up things for yourself to drive that. Were committed to advancing diversity, equity, and inclusion by helping ensure that all people across our workforce, our communities, and our supply chain feel valued and respected and have equal access to resources, services, products, and opportunities to succeed. Contact Information Marco Hansell (11:08): And you, and another you, and another you, and another you, and they all thought the same, and they all had the same opinions, they had the same thoughts, you literally would have nothing to learn, right? Windy Oliver (34:59): So what those norms were as well, which were totally different, and there are different challenges. Will Alston provides leadership for Wells Fargos corporate banking client relationships. He also chairs Wells Fargos Volunteer Chapter in South Florida, which leads community and employee volunteer projects across the region. Bryant Owens has more than 25 years of global trading, syndicate, investment banking and debt capital markets experience. So I was rushing because they were going to be in my space, to make sure I turn to a top 100 pop radio station, or something that. Windy Oliver (15:45): For me is that balance now, I think you do become more courageous, the more senior you are in your career, just simple things. This important position fills a key need in our ongoing comprehensive and organizational approach. Ather earned his bachelors degree and MBA from Harvard University. In this role, he oversees more than 600 team members serving customers through more than 80 branches and 120 ATMs. Lisa Robinson leads diversity, equity and inclusion efforts for the Chief Operations Office. https://www.businesswire.com/news/home/20201102005708/en/, Media 1999-2022 Wells Fargo. But as you give people an opportunity to tell you about themselves, then eventually they'll start to, most of the time. So figuring out how to manage that, and how not to 'use' what others from other countries perceived to a US dominance, right? Meeting the increasingly diverse needs of Wells Fargos global customer base is critical for our companys long-term growth and success. Marco Hansell (08:02): Well, I love you bringing that up, obviously there's this wide range of things that we're experiencing in our lives, this change in the way that we view things, and also changing the way that people even view us, right? We are committed to conducting on-going pay equity reviews and continuing to enhance our processes. This new group will play a critical role in delivering products and services to help our diverse customers and in advancing diversity and inclusion at all levels of the company.. EEO Supplemental Information (PDF), Environmental, social, and governance (ESG) reporting. Windy, do you have some thoughts on that, it sounds like we've got a really good set of solutions here, I want to hear some more. She drives enterprise risk initiatives and ensures consistent internal processes and standards across Commercial Banking. Windy Oliver (16:08): Is giving the space to make sure that everyone is heard and understood, as it relates to this topic. Marco Hansell (11:19): And if you look at the different variations of that, when people come into and create companies that don't have that level of diversity, they're literally creating these echo chambers of the sameness. Wells Fargos vision is to satisfy our customers financial needs and help them succeed financially. And I have always found what I've loved them most, it's kind of what Eddie said, where you're not suppressing your piece, but not only not suppressing it, but that you are exposing other people to it. +0.12 +0.28%. It's hard to put you on the spot Windy, but a little bit in line with what LaShonda was saying, aren't those two truths, we have more in common than not, and we should celebrate our differences? Windy Oliver (24:33): No, I'm not, I'm going to do exactly what you just said, I'm going to educate, yup, I can make a hell of a decision in the boardroom, but I can also come to my car, and listen to Drake, and why? Gigi Dixon discusses ensuring the legacy of Black-owned banks in our communities, Learn more about helping communities thrive. Marco Hansell (02:39): And the thought process around diversity, it's so interesting to me, is in this one event, there's a diverse range of different emotions, different experiences that we're having in the same event. Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.92 trillion in assets. You are leaving newsroom.wf.com and entering a website that Wells Fargo does not control. Eduardo Queen (19:07): And I think a little bit, yes, there's a give and take, I think we all adjust and assimilate a little bit. We focus on three areas: Our priorities and goals are set by the Enterprise Diversity, Equity & Inclusion Council led by our CEO and President, and comprised of leaders across the company. As Senior Executive Vice President and Head of Strategy, Digital Platform, and Innovation at Wells Fargo, Ather Williams leads transformational corporate strategic planning, defining digital platform standards and capabilities, and managing innovation priorities, and opportunities throughout the Company. SAN FRANCISCO WellsFargo & Company (NYSE: WFC) today announced that ClarenceNunn* joined this summer as head of Diverse Segments for WellsFargo Wealth & Investment Management (WIM). Windy Oliver (26:30): Less today than it used to be. And I think we have to figure out a way to kind of get these things out, in a constructive way, in a way that helps people kind of see what what's going on. He was also president and CEO of several business units including GE Capital Fleet Services, Rail Services, and Franchise Finance. Sed venenatis eget felis ut et lacinia magnis viverra. We think about our opinions on us, and forming opinions on our group our race as a whole. Eduardo Queen (46:28): And I think that is I think the most important, and biggest challenge that we have, not just in the company, but I think in industry, and in the country. Marco Hansell (07:11): So I want to sort of move back into this, maybe Eddie, if you want to pick this up. ", Marco Hansell (40:42): And as a result, I always use that as sort of the feeling, instead of, yeah, I'm representing, I feel special, this is what I'm doing, and I'm going to show up with that bigness, so that I can create a different view for what people are thinking. Manokia Musonge is a member of the Diverse Segments, Representation, and Inclusion (DSRI) Program Management Office & Enterprise Initiatives team. Our diversity, equity, and inclusion strategy provides common direction and clear goals across Wells Fargo. LaShonda Fuselier (44:42): So trying to balance those two worlds, it seems almost an oxymoron, or it's conflicting messages in my head, but both really do coexist, and having to navigate both of those I think is one of the biggest challenges for me as a diverse leader. Executive Vice President, Business Execution Executive | Consumer Lending. Thank you for sharing. Windy Oliver (09:17): And when you do that, because you think that that's the only part of yourself that's accepted the part that's like the majority. When you first walk into the room, when you're new to the institution, I think you find yourself, or maybe I find myself self conforming more as you figure out what the environment is, and what the environments receptive toward. Kent Caldwell-Meeks is an Executive Vice President and Senior Managing Director for the Midwest Division of Wealth and Investment Management. And that's we're going to talk about today, what does that do not only to our day to day, but how does that change in diversity actually affect, how we approach ourselves as leaders? David Dawkins has over 10 years of experience at Wells Fargo Wealth and Investment Management and he has a long history of building high-performing teams advancing diversity strategies to increase representation and inclusion across all diverse client segments . USD. LaShonda Fuselier (25:51): But the one thing I say about that is, when we all leave the room, there's seven of us from Wells Fargo that come to meet with this client, when we leave they will remember what one is LaShonda. John Campbell, (415) 396-0523 Windy Oliver (46:43): All right. Wells Fargo could be part of their growth and success." Juarez compiled a business case to present to the head of commercial banking, and the diverse segments group was born. Media Jackie Knolhoff, 3148754044 We're committed to advancing diversity, equity, and inclusion by helping ensure that all people across our workforce, our communities, and our supply chain feel valued and respected and have equal access to resources, services, products, and . Marco Hansell (01:20): Awesome. Everyone's not ready, for you to bring that culture part of who you are as well. Windy Oliver (32:52): I don't know that I had any biases to deal with, I think I just had to level set myself, in terms of how to lead people that were from a different culture, with different norms, and different beliefs. John Allen is a bank president, managing Well Fargos community banking activities in the Washington, D.C. metro region. When the team was formed in 2017 it represented a first among major firms: a business development unit wholly focused on supporting and advocating for the changing faces of wealth in the United States. Additionally, he helped advance diversity and inclusion in the workplace by enhancing his divisions recruiting efforts to require more diverse candidate pools and interview panels, helping introduce diversity-focused training and retention programs, launching a formal mentoring program, significantly increasing diverse representation on his leadership team, and chairing the Retail and Direct Banking Diversity Council. I think as a diverse leader, I think the most important contribution we can have, is to behave differently, and to look at talent in a different way, and to give people opportunity based on their competencies, and their skills, and their abilities, and not on anything else. Wells Fargo does not endorse and is not responsible for their content, links, privacy, or security policies. I think, first of all, passion. Prior to JPMorgan Chase, Nunn spent 24 years at General Electric (GE), and as a company officer, he held senior leadership roles as chief commercial officer of GE Commercial Distribution Finance and GE Capital Americas. News, insights, and perspectives from WellsFargo are also available at Wells Fargo Stories. I want to start off with one sort of framework conversation, we'll just start with a framework question here, on what makes a good leader, just in general? Championing diversity, equity, and inclusion-related behaviors. Eduardo Queen (04:02): So I think passion, decisiveness. LaShonda Fuselier (39:26): I immediately come into every situation thinking I'm different, and people are looking at me differently, and I think that's one of the reasons I think I naturally gravitate toward, trying to find some of the similarities, and figuring out how we can bridge the gap. Wells Fargo serves one in three households in the United States. Why is that okay for me to be my whole self? At Wells Fargo, Santos will be responsible for leading efforts to make the company a place where diversity is reflected at all levels and in every facet of the companys operations, processes, and programs. LaShonda Fuselier (26:09): But we do need to make changes, I need them to be a little bit more confused next time we come in, I need them to actually remember me for me. Wells Fargo Bank, N.A., offers various advisory and fiduciary products and services including discretionary portfolio management. She oversees a variety of other DE&I employee engagement programs including recognition, voluntary self-ID, and support for diverse recruiting efforts. Windy Oliver (08:36): Sure. And that was the end of the discussion, and we focus on that. And be ready that many of the decisions are not going to be right, but that's okay, we move, and we adjusted the course correct. And if we don't get that right, then I don't think we'll have a sustainable, diverse impact on our business. As Retail Diverse Segments leader, I am responsible for leading and executing affordable lending programs across Distributed Retail, working to enable Wells Fargo to do more to help low-moderate . When autocomplete results are available use up and down arrows to review and enter to select. Senior Vice President, Market Executive, Local Government Banking Specialized Industries | Middle Market Banking. So how do we unravel that even more? Meeting the increasingly diverse needs of Wells Fargo's global customer base is critical for our company's long-term growth and success. Promoting diversity, equity, and inclusion awareness through education and training. Eduardo Queen (36:13): Because I didn't grow up here, so there's a lot that is in this topic, that I don't feel I really, fully understand and grasp. And so dialing some of that back, I think is what I had to do, in order to deal with maybe some of my biases, or perceived biases. LaShonda Fuselier (15:05): And I heard and used the team example where you play on a team, you wear the uniform of the team, so you have the right attire, and you behave a certain way, there's certain expectations, but you still get to bring, certain aspects of yourself, and certain characteristics, and introduce different unique aspects of your personality, but in a way that is conforming with the team, so that you can still help accomplish the broader goals. To create accountability and measure progress, diversity, equity, and inclusion metrics are integrated into monthly business review meetings. And I said, "Hey, look, you probably won't see any one of color in a year in the country.". A University of North Carolina Morehead Scholar, Will serves on the selection committee for the Morehead-Cain Scholarship. Marco Hansell (18:18): At some point, we're either taking the road that's going to allow us to fit in, or we're actually highlighting those differences, and creating the disruption, that disruption, that may actually be the very thing that sparks that connectivity. Wells Fargo announced that Kristy Fercho, head of Wells Fargo Home Lending, has been named the company's new head of Diverse Segments, Representation and Inclusion (DSRI). And it's hard for me to even have this conversation, even though I've been here in the US for 15 years, I don't feel I truly understand this topic deeply, and that I can speak credibly to it, to be very honest with you. Then I joined Wells Fargo, and I moved to St. Louis, to join the wealth management business to WFA business, and to be honest, that's where it started to become clear to me that I was different. WellsFargo ranked No. Marco Hansell (26:28): Yeah, I'd love to-. Nunn to set strategy, manage and grow partnerships for clients and prospects SAN FRANCISCO - Wells Fargo Company (NYSE: WFC) today announced that Clarence Nunn* joined this summer as head of Diverse Segments for Wells Fargo Wealth Investment Management (WIM). Marco Hansell (06:52): Awesome. I learned more than I share, because I'm one person, and they're usually so many others that are different than I am. He oversees all corporate and transactional banking origination efforts which include client planning for Treasury Management, credit support for corporate relationships, derivatives, FX, commodities and debt capital markets. So there's this beautiful opportunity, that even the concepts that are being shaped, about what we, as whatever identity we have, can actually show up as are actually being influenced by seeing counters, to some of the stories that we might have adopted. Windy Oliver (17:45): And I hope diverse individuals earlier in their career, will be courageous, and have a voice early on, and not just suffer through that, because they think there's no place for it. Thank you all. And I agree with that. That includes: Additional information about our diversity, equity, and inclusion efforts can be found in our Environmental, Social, and Governance (ESG) Report. Senior Vice President, External Engagement Diverse Segments, Representation & Inclusion. With more than 18 years of experience in supply chain management and business development, Salvador M. Enriquez joined Wells Fargo in 2016. Investment products and services are offered through Wells Fargo Advisors. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. Lisa is a graduate of the University of California, Berkeley. LaShonda Fuselier (32:14): Well, I have a question for Windy. Marco Hansell (12:10): Yeah, I love that. LaShonda Fuselier (39:03): So I'll share my two cents on this, and then I will wrap up my comments. Exclusive: Wells Fargo's New Head Of Diverse Segments Plans to Help Black Americans Benefit on Their Path to Homeownership. So I would add those to Eddie's list. To that point, it's about your biases, the cultural norms, what you're aware of, they weren't aware really of race, or thoughtful around your race, they had their own internal challenges. Windy Oliver (09:34): We should have never said we're more alike than different, the way you drive inclusion, is focusing on that difference. But I find that typically people love to talk about themselves, as I love to talk in general, you can see right now. And while we will find that, maybe they have great differences, in terms of what we're actually listening to, we all feel pretty strongly about what we like, right? Tanya has a degree in mechanical engineering from Clemson University. And what made it such a great work experience, I think, is because I was not judged by being a woman, or being an African American woman, it was by my vision. I lead financial health engagement platform, part of our consumer data, and engagement platform group under Sandra Nudelman. Marco Hansell (34:09): So then we can carry through these different concepts as if it's a universal problem, and that in and of itself is a proof in the pudding that it's possible, for people to have different perceptions. Clarence Nunn Named Head of Diverse Segments for Wells Fargo Wealth & Investment Management. This is a conversation about cultural identity and how that has had an impact on being a leader in the workplace and how identity inuences various approaches to leadership. about advancing financial opportunity for Latinos, Regional Banking Director, Greater DC/MD Region. She coordinates communications strategy and supports change management for Wells Fargos DSRI leadership, drawing on 25-plus years of relevant communications, financial services, and diversity and inclusion programming experience. Jenny Brosseau is responsible for creating smart, innovative approaches to serving Wells Fargo's diverse customer segments in the affluent/emerging affluent space. All rights reserved. Fercho has been doing just that with Wells Fargo since 2020. The bank's former head of home lending was recently promoted to the head of Diverse Segments, Representation, and Inclusion (DSRI), where she develops and releases initiatives that will benefit Black Americans on their path to homeownership. He was recognized as the Washington Business Journals Top Business Minority Leader in 2020. The results of the review are shared with our Boards Human Resources Committee. Nunn to set strategy, manage and grow partnerships for clients and prospects We're like, "Oh, well, yeah, you may think this about me, but yeah, I'm also a big boss.". Marco Hansell (18:05): Wow, thank you. So that's beautiful. The U.S. Department of Commerce honored Salvador with the 2020 Ronald H. Brown Leadership Award for his advocacy work on behalf of minority-owned businesses. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC, and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company. What do we do to shift those perceptions? When that happens, all of that talent, engagement, commitment, and pride becomes an integral part of the company., Raj: Employee Resource Networks offer a forum for everyone at all levels of the company to be together as an equal. And then we'll move on. Senior Executive Vice President, Head of Strategy, Digital Platform, and Innovation. And so I think no matter where we are in the world, we have some sort of challenges, that we have to figure out, how do we find a way to make it acceptable to have these differences? You can sign up for additional alert options at any time. But I want to close out by saying, I think things are improving. So I think one of the benefits, one is here at Wells Fargo today, we're at a point where we are recognizing diverse talent, and we're given this platform that we're on today. Prior to being named head of Wells Fargo Auto, Sanders led Autos transformation team and before that, the underwriting and fulfillment group. My name is Windy Oliver, I've been with Wells Fargo about five years. Yeah, I love this idea, because I think earlier we had talked about, and I think Eddie brought up, "What if it's both that we have." Windy Oliver (29:53): Yeah. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. And they're known for totally different, whereas race was on the table, being a woman was on the table, I was always the only woman, the only African American in any meetings, whereas in Latvia I wasn't always the only woman in meetings, because there were a lot of women's union leaders in banking. Eduardo Queen (38:19): And it's been a process since to realize that people maybe weren't looking at me in a different way, and I was a little bit maybe blind to it, and it took me some time to realize that. And until we do that-. Bridget is passionate about empowering teens and young adults to maximize their potential. Learn more about closing the homeownership gap, Lester Owens on building pathways to leadership. I am your host Marco Hansell, and today we're going to talk about the essence of leadership as a diverse leader. But there's a little bit of what you were describing, Windy, that's how I kind of came to the US, a little bind and naive to this. So that now obviously is influencing us in every single moment of our lives in a wide range of ways. Learn more about our approach to diversity, equity, and inclusion, goals, and performance. Windy Oliver (17:29): What I did in that situation to build that team, is because if I didn't go to lunch anymore, then I wouldn't be considered a team player, right? Marco Hansell (46:38): Thank you, Eddie. Wells Fargo is committed to fair and equitable compensation practices and we regularly review our compensation programs and practices for pay equity. LaShonda Fuselier (01:01): I am LaShonda Fuselier, I have been with Wells Fargo for the last 16 years. Marta Codina is a region bank president for Wells Fargo Bank, overseeing the Midwest Central region of 106 branches in Iowa, Nebraska, Kansas, Missouri and Illinois. Im excited to join WellsFargo and to lead our efforts in Wealth & Investment Management where our mission is to play an active role in helping diverse communities flourish, said Nunn. So I want to thank all of the guests here, LaShonda, Windy, Eddie, thank you all for spending this time sharing your views on diversity. Wells Fargo Advisors is not responsible for the information contained on third-party websites. EEO is the Law (PDF) EEO Supplemental Information (PDF) QSR-1022-03363. Communications Strategy Coordination, Change Management Consultant | Diverse Segments, Representation & Inclusion. Nov 01, 2022. And Windy, why don't you close us out? Juarez's team now includes those who oversee outreach to women, Hispanic and Latino, Asian, Native American, and Black business owners across the nation, bringing . Wells Fargo& Company today announced that Kleber Santos will join the company on Nov. 9 as head of the newly created Diverse Segments, Representation and Inclusion group, elevating the company . And I can recall on the days that I would drive, I would be rushing back to my car, and trying to change the radio station, because I like Drake, right? The Enterprise Diversity, Equity & Inclusion Council is chaired by our CEO and President and is comprised of senior leaders who have been identified by our Operating Committee. Windy Oliver (11:39): Yeah. You are leaving WellsFargo and entering a website that WellsFargo does not control. var dt=new Date();document.querySelector('#footerYear').textContent = dt.getFullYear(); Wells Fargo Clearing Services, LLC. Thank you, LaShonda. I'm feeling rested, as I just came back from vacation, and excited about this conversation. She holds a bachelor of arts degree in accounting and French from Dillard University and an MBA with a concentration in finance and global management from Emory University. We are confident Clarence is the ideal leader for this very important role.. LaShonda Fuselier (22:40): And so he's not thinking about our perspective, whereas when you go to your car, you're concerned that all three of them are not going to appreciate your style of music. EEO is the Law (PDF) Thank you for sharing that, and I love that teamwork view of if you see something happening, speak up, it becomes this shared responsibility, that's great. John serves as chair of Diversity, Equity, and Inclusion on the board of the Washington, D.C., Special Olympics. She is responsible for driving measurable business impact by developing overall learning strategies and activities for Wells Fargos 260,000 employees. Marco Hansell (47:56): It's been an amazing conversation, I hope that everyone else has enjoyed it, and gathered a lot of information about what it means to be a diverse leader, and maybe just changes some of your perspective about what curiosity could actually do in your views, of how somebody thinks differently, and how that could potentially impact your organization and impact you in a positive way. LaShonda Fuselier (45:19): But then there's also a lot that I take away as a diverse leader in the room with others, who are different than I am. We're sorry, but some features of our site require JavaScript. Business Growth Strategy Director, Diverse Customer Segments | Consumer and Small Business Banking. Marco Hansell (26:33): Yeah, no, we got a little bit of a delay. I feel accepted, included, and valued at work and, as a result, I have become more confident and comfortable with myself.. Kleber brings a unique set of leadership and business skills that, combined with his experiences driving diversity and inclusion outcomes, will enable us to drive meaningful change throughout the organization and better serve our diverse customer base and underserved communities, Scharf said. Learn more about some of the dynamic and talented individuals who contribute their unique expertise at all levels of our organization. Previously White House deputy assistant to the president, he joined Wells Fargo in 2019 to help establish External Relations functions within the companys Government Relations & Public Policy team. LaShonda Fuselier (14:10): But coming from a low income family, and being in different environments, where sometimes you're the only one like yourself, the only woman, the only person of color, the only black woman. Eduardo Queen (18:46): Yeah, I actually was trying to jump in earlier Marco to ask Windy a question. of paving the way, and creating or, I guess, addressing, any of the misconceptions about who we are as a people, creating more opportunity for others through recruiting, and bringing them into the business. He will be focused on creating a more diverse and inclusive working environment and partnering with Wells Fargos business leaders to deliver products and services specifically designed to meet the needs of diverse customer segments. View source version on businesswire.com: Shawn loves to read and travel (anywhere warm). With her extensive experience running a line of business, Kristy is well-positioned to lead this strategic function by integrating diversity . I think that the challenge is how we don't suppress things that are natural to us, and are instinctive to us, and that in some way over time, this first, right? Some people are just amazing individual performers, but they're not necessarily an ideal leader. Why is diversity, equity, and inclusion important to Wells Fargo? After submitting your request, you will receive an activation email at the requested email address. We include both gender and race/ethnicity in our reviews. Marco Hansell (00:43): So as an example, I might say, "I'm Marco, I'm the host of the show, and I'm feeling nervous, and excited, and joyful." Key programs in place today promote inclusion and provide targeted support for those advisors and managers who identify as: Sources: Marco Hansell (29:43): So I love that as a solution there. Head of Financial Health Engagement Platform | Consumer and Small Business Banking, Consumer Data and Engagement Platforms. He is also a member of the Executive Leadership Council. A leader who actually holds people accountable, and makes that clear. As described in the Board's Corporate Governance Guidelines, the Board strongly considers diversity in evaluating director nominees. But I think this piggybacking on what you just stated, I worked outside of the US for about six years, so I was the CRO for a bank, when I was with TE in Latvia. Wells Fargo announced that Kristy Fercho, head of Wells Fargo Home Lending, has been named the company's new head of diverse segments, representation and inclusion (DSRI). Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number . I agree with you about it being a part of our culture, I also think it's a function of us being more in the minority group, right? But your point about being comfortable with being uncomfortable, it has become a way of life, and hopefully that won't be over the long term. (1)Goldman Sachs And I tried to be honest, I don't know if that's the right answer, to be honest. Now, there were three John's in the room, and two Tom's, but they will remember LaShonda's name, because she was the only woman, and the only woman of color. And I hope what Wells Fargo is doing will open the door, so we can get to that point. Marco Hansell (15:35): Interesting. And I think that's very important, because especially as a diverse leader, you have to be courageous, and deliberate and intentional. Wells Fargo has provided this link for your convenience, but does not endorse and is not responsible for the content, links, privacy policy, or security policy of this website. Eduardo Queen (07:24): Yeah, that's a good question. And the music was playing, and I didn't want to offend anyone. Wells Fargo & Co. named Kristy Fercho to run diverse segments, representation and inclusion, elevating her from her post as head of mortgage lending as the firm makes . And really try to understand where people are coming from, and their perspective, without being so presumptuous coming into the conversation. Senior Vice President, Growth and Branch Administration | Diverse Segments. By HRTech Specialist On Nov 2, 2022. Marco Hansell (00:28): First I want to kick off just so we can let the audience know a little bit about yourselves, who you are, and also one special question here, that's going to play right into the topic for today, one to three words to describe how you are feeling right now? The San Francisco bank said Ms. Fercho, currently head of . Hector Ponte is the bank president for Wells Fargos South Florida region. Marco Hansell (04:44): I love that. Eddie, love to hear your share? He will report to CEO . Thank you, Windy. I grew up in Brazil, I'm not saying that Brazil is great from a race standpoint, but it's definitely different than the US. I think we're all a result of our experiences and how Well, I grew up in Brazil. Gender, race, and ethnic diversity have been, and will continue to be, a priority for the Board and its GNC in its director nomination process because the GNC and the Board believe that it is essential that the composition of the Board appropriately reflects the diversity of the Companys employees and the customers and communities they serve. I'm different in all these wonderfully unique ways, but not different in some of the ways that you may think about me from a negative perspective.". So I want to circle back to what Windy was mentioning is, those differences in the roles for her as a diverse leader, right? Windy Oliver (05:30): Clear thinking. But there are times where I think it's kind of worked to my advantage. And be able to inspire, and motivate people to reach their highest, and greatest potential. Windy Oliver (17:12): And I suffered through that, didn't say anything, I was early in my career, today I wouldn't do that, right? But Eddie what you said you try to do, is where I think I need to go, because I was thinking about Windy's experience when she was in Latvia, and I would have come in thinking the exact opposite, of what you came to the US thinking. By completing your subscription, you are providing consent to Wells Fargo Newsroom to send you email alerts and you are agreeing to our Digital Privacy and Cookies Policy. LaShonda Fuselier (37:04): Sorry Marco, I'm actually trying to take your job, I want to be the moderator here, because I [crosstalk 00:37:09], and I don't want to move us away from being solutions oriented, but I wanted to ask Eddie my follow on, was coming to the US as you mentioned, not having the same perspective of kind of race, and the role it plays in this culture, what is your experience been since you arrived here? And I think it's hard to find that balance, between ensuring One of the great things that Wells Fargo is doing right now, is giving the space for these conversations. 30 on Fortunes 2020 rankings of Americas largest corporations. And when I thought about it years later, I understood why. Eduardo Queen (07:45): But there's a lot of other stuff, that influences my way of working with people and eating, but no doubt it has an impact, right? Culturally, their talents was if you were Russian, if you were Latvian, that was what they pulled back and forth, between day to day, not being African American, because there were no black people, so therefore, it didn't exist. And I feel like they've learned a lot from me as well over time. Nov 02, 2022 Kristy Fercho has been company's head of Home Lending since 2020. Jenny Brosseau is responsible for creating smart, innovative approaches to serving Wells Fargos diverse customer segments in the affluent/emerging affluent space. I think one of the benefits of being a diverse leader, for me personally, is what I kind of hit on earlier, it's about expanding the possibilities, being that person that shows up in the room, and to help break down any of those stereotypes that are out there. And I think the last one would be accountability, right? I feel like I learned as much as I share. LaShonda Fuselier (39:57): But I think I start on the far end of the spectrum assuming that people are looking at me differently. It continues us on the path to deepen our commitment and connection to employees as well as client segments that are critical to expanding our market share, said Sommers. LaShonda Fuselier (44:55): But I would say as a diverse leader, there are far more benefits, than there are challenges. Marco Hansell (27:07): And now it's causing that challenge, what are some other ways that we look to create more diversity and inclusion, and things that we can encourage that, in these environments that we're in? Business School Strategic Board of Governors for the University of St. Thomas in St. Paul, Minnesota, North Carolina Bankers Association, and the National Black MBA Association, Inc. So I think there was a level setting that I had to consistently do, because Latvians are much meeker, and Russians are much more outspoken. LaShonda Fuselier (28:33): And there is some responsibility here, I think for us to represent well, and change some of the stereotypes, some of the misconceptions, some of those perceptions that they may have, or preconceived notions. Additional information may be found at www.wellsfargo.com | Twitter: @WellsFargo. Investment and Insurance Products: NOT FDIC Insured | NO Bank Guarantee | MAY Lose Value, Diverse Segments, Representation and Inclusion. I think I personally look for people who believe in what they're doing, it's not just clinical. Building a diverse pipeline of candidates for positions at all levels of the company, including leadership positions. Senior Vice President, Commercial Banking | Corporate Risk Strategy, Planning, and Governance. Each network is organized by individuals connected by a shared background, experience, or other affinity. Xochitl co-founded the nonprofit LISTAS which encourages Bay Area middle and high school students to enter STEM and business careers. And I would get in the car and ask, "Is that a pop station? Kristy serves on several boards and is the chair of the MBAs Diversity and Inclusion Advisory Committee. It's interesting Windy described it, right? LaShonda Fuselier (13:36): Sure. Eduardo Queen (37:57): So I didn't even perceive that I was different for those years, it was, okay, that was it. And a part of that was a story. Kimberly leads DE&I Strategy and Employee Affairs for Wells Fargo. We're celebrating these differences, and we also have a lot of similarities, and something that you're bringing up that I think is so powerful, I know from my own personal experience, I sort of charged in with the, "Yup, I'm pretty much going to be the only black guy in this room for this tech fundraise, or this web 2.0 conference. Eddie, I want to bring you into this, do you have any thoughts on this subject, and how you sort of dealt with those challenges, or witnessed any of those challenges in your life? So I love that point. LaShonda Fuselier (00:59): I appreciate that curve ball Marco. Managing Director | Wealth Director, Pacific North & South Regions. And that concept, right? As I think about just in the early days, coming from a bit more of a low income family, this is not who has been the most disadvantaged type situation? I think it is a delicate dance, and it's much more of an art than a science is what I'd say. I'm sorry, Marco. I know, we are working toward that. Dixon serves as executive vice president and head of External Engagement for Diverse Segments, Representation and Inclusion for Wells Fargo All rights reserved. Derek Major December 6, 2022 December 7, 2022 410. Let's have you kick it off LaShonda. Eduardo Queen (04:19): I had someone who worked for me who used to say, "Don't watch me fail, if you're seeing something that I'm not, it's obligation to speak up, and to make sure that we're all thinking through that." Because it was a Soviet block until '97, and so I didn't know what to expect. If you have a constructive go behind it, if you're not trying to poke. Do I feel like I needed to conform a little bit sometimes? Thank you, Eddie. What are the benefits? So a couple things, especially if I think about just what we've discussed today, one of my key takeaways, and Eddie brought it out, and I think you summed it up perfectly Marco, as you bit off different pieces from Windy, was just that conundrum of knowing you're not different, people are just perceiving you differently, but then coming into the room, knowing that I'm different, and automatically thinking that I'm different. So what does that mean? And so as I grew more, and as I learned more, and as I got more confident as a leader, I realized that we made a mistake. Windy Oliver (47:06): But we must strive for more than just a great strategy as leaders, we must not only acknowledge our biases, but we must be deliberate, and intentional about defining equalizers in our daily interactions. But love to hear some more opinions on that. And it was a best work experience that I've ever had in my life. Shawn Lewis has 20+ years of diverse experience in learning technology, performance consulting and curriculum development. His company was named 79th fasted growing company. Eduardo Queen (27:28): I would go with what LaShonda just said, right? LaShonda is a board member of Carolina Youth Coalition. LaShonda Fuselier (28:00): And I think Windy hit on it earlier, when she said, "I execute, I get things done, I can make decisions in the boardroom." Personally speaking, I would say I'm probably the biggest chameleon there is, and what I struggle with are those conversations with people about, "Well, you can't change who you are, you've got to be you, you can't be a better anyone else than being yourself." So could you speak a little bit more into some of those challenges, and how you've been able to navigate that? We have more things in common, than not. Fercho will. Windy Oliver (24:18): But I think that's great what you're saying is that And now today, when I think about that story, am I going to rush to change my station from listening to Drake? So I want to think about the benefits, I know we just spoke in to a little bit, I said, it's sort of fueled me to move forward as a diverse leader. Developing and implementing action plans. With her extensive experience running a line of business, Kristy is well-positioned to lead this strategic function by integrating . And again, I don't know if that's right, that's just how I ended up dealing with it. Santos brings a unique mix of leadership and business experience to this new and expanded diversity Operating Committee role Wells Fargo Company (NYSE: WFC) today announced that Kleber Santos will join the company on Nov. 9 as head of the newly created Diverse Segments, Representation and Inclusion group, elevating the company's internal and external diversity efforts. Wells Fargo & Co. on Tuesday said it named Kristy Fercho head of its diverse segments, representation and inclusion, or DSRI, function. And I want to hit on what you said about those stereotypes, and those preconceived notions. Windy Oliver (20:05): And not focusing on the differences that's there, and celebrating those as well. LaShonda Fuselier (39:43): I do think we all need to get to a point, where we're not automatically thinking that people are looking at us differently, and automatically looking at everyone differently. SAN FRANCISCO-(BUSINESS WIRE)- Wells Fargo & Company (NYSE: WFC) today announced that Kleber Santos will join the company on Nov. 9 as head of the newly created Diverse Segments, Representation and Inclusion group, elevating the company's internal and external diversity efforts. beth.richek@wellsfargo.com, Investor Relations Jenny serves on the Board for Ocean Conservancy and volunteers as a mentor for start-up entrepreneurs. He also served as co-chair of the WFS African American Network for four years. And what it means to be a leader when you have that context placed around your leadership, and also the perception of other people, around what it means to be a diverse leader. And what you're saying we should be thinking where, people aren't looking at me differently, I fit in just like everyone else. Allen has held several key positions at various banking institutions over the past 30 years. And that sameness is preventing the ability to grow, so I love Oh, man. So starting off, let's kick off with LaShonda, you're giving us a bright smile right now. Today, I would speak up, and I will make my voice heard. Those dimensions can include but are not be limited to age, gender, ethnic heritage, race, physical or mental abilities, sexual orientation, values, religion/spiritual practice, income, family status, education, and geographic location. He and his team build engaging, data-driven experiences designed to help Wells Fargo customers improve their financial health through personalized guidance based on their needs and preferences. And at the same time, carrying Eddie's view of, "Oh, but I know, I'm not different. He has a long history of building high-performance teams and providing clients and their families with planning, investment management, banking, insurance and fiduciary services. And we got a lot of conversations in different sessions internally recently about, are you giving up your authentic self, or your authenticity? Latina executives at Wells Fargo discuss ways to help Latino families and businesses thrive financially. Marco Hansell (21:33): The inability to recognize the differences isn't even saying, "Oh, I wonder how Windy feel is right now." Supporting alignment and linkages with diversity councils and Employee Resource Networks. And Eddie, why don't you kick us off with this? Marco Hansell (10:47): Man, Windy, there's so many nuggets there, that I just want to make sure that everyone really caught what she said, about the difference between focusing in on our similarities, versus celebrating our differences. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Lewis is a member of the Wells Fargo Womens Team Member Network and the African American Team Member Network. I think I look for people also who encourage open conversations, direct, constructive conversations. Yeah, I love this concept of you bringing in the view of international, that even what might be a cultural perception in one country is not shared in another country. Marco Hansell (43:14): Wow. Marco Hansell (01:50): Awesome, thank you. LaShonda Fuselier (23:11): So I've always taken an interest in people, I'm just genuinely interested in conversation, and wanted to hear about, "Why do you listen to Rush Limbaugh, and what do you find interesting there?" NMLSR ID 399801, 45% of our U.S. workforce is ethnically/racially diverse. So be prepared to deal with that as well. Kristy Fercho, Head of Home Lending for Wells Fargo, has been named the company's new Head of Diverse Segments, Representation, and Inclusion (DSRI). Windy Oliver (16:55): But I noticed that when one of the particular people in the group would drive, he would be listening to Rush Limbaugh, or something that, that would say things that were offensive to me. He oversees 120 Wells Fargo branches and more than 1,300 employees. Senior Vice President and Head of Global Funding & Collateral Management. This important role supports Wells Fargos elevated focus on expanding its commitment to diversity, equity, and inclusion. This begins with building a workforce that represents the clients and communities we serve, and working to close racial wealth gaps by providing investment guidance that creates a foundation from which to build generational wealth..

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