I am actually very thankful to Rob Huffman. The voice mail pilot should be set to the currently configured pilot number. Thank you so much for this amazing idea. 3. Thanks Rob that makes perfect sense now. Press 1 to listen to . Thanks to all you guys, this was a good learning experience. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. This also works across intercluster trunks. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Etc. To set up forwarding on a secondary line, press the line button to select the line and press . As this example shows, a new voice mail profile must be created. my beloved Lames) not so long for your Flyers I'm sure. I answered my own question, forwarding via PSTN gives the desired results. It is usually a good idea to preserve the use of numeric ranges such as 0 through 9. His idea of 4th option to create a voiemail profile in CUCM helped my issue get resolved. I am looking at doinf something very similar except that caller A has voicemail but forwards her phone to caller B two days a week - so the two days a week she wants forwarded calls to caller B to receive caller B voicemail if unanswered. 3700 number ? Other than that, I would like an orginal six final as well. You could change this setting that is available in Unity Connection 7.x to, accomplish your requirements Just make sure you think through any, Advanced (towards the bottom of the page), Use Last (Rather than First) Redirecting Number for Routing Incoming Call, This will not change the normal CFB & CFNA going to User A's mailbox. For example: you want all calls that go to DN's 3333,3444 and 3555 to go to the Admin mailbox. to last redirecting setting (as nicely noted by Hailey). Bulk Edit changed in 8.x from where it was accessed in 7.x. The voice mail box mask is assigned the wildcard XXXXX to match a five-digit dialing plan. 03-19-2019 This will not delete the voicemail. From another extension in your system: Dial 500 , enter your extension number, then enter your voicemail password. User(x5555)---Edit---Alternate Extensions---Add New x2000, Customers Also Viewed These Support Documents, #cisco #CUCM #Voip #Cisco Unity Connection #transfer rules #forward voicemail #UCX #UC #Call Handler. The information in this document was created from the devices in a specific lab environment. This would be a system-level setting, correct. As you make changes on each page, select Submit before going on to the next page to make additional changes. Here's a clip that speaks to how this is run now. Name Description To forward all calls to voicemail, press Messages 4. If forwarding calls to an outside line, be sure to use any access and area codes required. been struggling since many days. "now I got a jobbut it don't pay" Appreciate the help from both of you. When our users attempt to forward a voicemail message to another user via Unity Connection, if they follow the prompts, it prompts them to type in the last name of the person they want to send it to. Use these resources to familiarize yourself with the community: Unity Connection - Forward a voicemail message to extension, not name, Customers Also Viewed These Support Documents. Also thanks to the other guys that replied. b) Connection can use either the first redirecting number or last redirecting number, depending on the setting of the Use Last (Rather than First) Redirecting Number for Routing Incoming Call check box on the System Settings > Advanced > Conversations page in Cisco Unity Connection Administration. is so "sticky" as to render most of the standard routing methods moot. Hold a Call Mute a Call Manage Call Waiting Retrieve Voice Messages Adjust the Volume for the Current Call Adjust the Ring Volume Select the Ring Type Adjust the Display Contrast Forward Incoming Calls Call-Blocking (Toll Bar) Override Transfer a Call Cancel Transfer Transfer to Voice Mail Forward All Calls Place and Establish a Conference Call If User2 is unavailable, the call is redirected to User2 voicemail. 2) Delete the voicemail box, and then make the directory number an "alternate extension" inside the intended parties voicemail box; forward the number as normal. Find answers to your questions by entering keywords or phrases in the Search bar above. 02:20 AM This document describes how to configure calls to transfer directly to any user's voice mail greeting. Transferring a voicemail message to another phone extension. What am I missing? Spectrum Voice is a voice-over IP phone service. Were you sad to see Iginla go or was it bittersweet being he is getting up there in years? I know this is an old thread but worth a shot. Step 1. We would prefer to forward voicemail messages by extension. New here? 03-19-2019 This "Admin" mailbox is on DN 3700. New here? I'm hoping for a Boston-Chicago. I am a hockey purist and the cup belongs in Canada or above the US Mason Dixon line and not in California or Arizona lol. This setting can just as easily be *XXXXX to forward to all mail boxes, or something as granular as *15654 to forward to just one user mailbox. 3. Learn more about how Cisco is using Inclusive Language. If four-digit dialing is used, set this wildcard to XXXX. Internal dialing works fine, the line can call out, but external dialing into the main # and punching in the extension or selecting it from directory sends the call to what I can only guess is an outside line somewhere else. For the first case it wouldn't change anything. Call your Voice Portal, either by dialing your business phone number or by pressing the message button, if applicable. I don't want Pittsburgh or either of the California teams in there. http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/user_mac/guide/8xcucmac090.html#wp1049545. In these instances, it is easiest to simply transfer the voicemail to his or her extension instead of transcribing the information and calling or emailing your co-worker. No Stanley Cup for us this year(probably many years for. Us hockey nuts need to stick together and besides that you are a Clash fan as well!!! Even when I do input 1, it would say that it is the wrong extension. Sadly, as you've discovered, that is an "all or nothing" config. - edited Thanks for the help, Rob! Configure Voicemail to Email (via SMTP Relay or Office 365) BE4000 provides you the "Voicemail to Email" functionality, wherein the voicemail that is received by your extension is sent as an email attachment to your registered email address. 06:44 AM. Under Call Forward area, choose Yes from the Cfwd Setting drop-down menu. There is a system setting in the Advanced > Conversation menu for Use Last Redirecting Number for Routing Incoming Calls. Note: Use of an asterisk is not a requirement. To save as your greeting, press 1. voicemail box on the system. Believe it or not, I am a big Canada team fan, so I am hoping for Ottawa, even though it looks bad. Choose the voice mail profile that you created in the section Configuration of the Voice Mail Profile for the Voice Mail Profile field, and select Forward All to voice mail under Call Forward and Pickup Settings. Were you only able to get this to work by using the PSTN to CFWD with the CTI-RP? Any help would be greatly appreciated. STEP 2 Enter "vm" for voice mail, or a number to which to forward all calls; for example, another extension, or an outside line. I've found some articles about this, but haven't really found something that's really up-to-date. Press 2 to review old messages. Step 1. I have client with CUCM 7.1.3 and Unity Connection ,scenario is i have user B who takes calls for 12 other users when they are not in the office ,these 12 users do not have voicemail ,so if someone phones one of these users ,let`s call it user A ,the call must forward to user B ,but if user B does not answer the call it needs to go to User B`s voicemail and not user A`s. The other option can be done into the specific configuration you use by setting up a routing rule based on the Phone A's extension to send the calls to the phone B. however, this has one "but", it will be that the Phone A's extension will nor be able to have a Voicemail box for itself. To cancel call forwarding, press Forward off. the solution above accomplishes just that, thank youbut, on the other three days when caller A is at her phone we want unanswered calls to route to caller A voicemail - since we set the mask in the VM profile to point to caller B DN we cannot seem to get it to work..is this possible? Use these resources to familiarize yourself with the community: Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Perfect! 4) Forward it to *XXXX if you have the direct to voicemail option set up in cucm. You first search and select all. For example, if i call User1 and let it go to Voicemail, it will still go to User2, They want that it goes only to the User2 voicemail only in the specific circumstance that the phone is in call forward mode, not by letting it go to voicemail, I'll just add a note to the great tips from Hailey & Roger (+5 each! Call is then first forwarded to phone B, then when not answered forwarded to VM. Really old post but still applies in 2022 V12.5. (highest rating for this post). The forwarding rules and seemingly other device settings are the same as functioning extensions. New here? 08-16-2017 Thank you. Setting up voicemail on iPhone is a simple process that takes place in the Phone app. Is there a limit to the number of Alternate Extension in Unity Connection? Script to move file from one server to another server locati. Next, under caller input, I gave option 1 to transfer the call to UserB's mailbox: Everything else is pretty much at default for our system. For example: you want all calls that go to DN's 3333,3444 and 3555 to go to the Admin mailbox. I am a little leary of making mass changes, I did update the user template for future users, but if I could apply the updated template to all exisiting usersm that would be great, as we have about 400 mailboxes. Step 2 In the open message, click Reply, Reply to All, or Resend, as applicable. Nvg443b FirmwareBecause Frontier updates your firmware automatically:. dang beat me to it AND had a screen shot clearly need more coffee Just had a large Americano with extra shot. To forward calls to another number, enter a phone number. The following steps will allow you to transfer a voicemail to another extension using your phone or an outside line: Access the voicemail button on your phone's keypad, or dial *86 (if calling from an outside line, dial your phone number and press the * key). 3) Create a relay if you have it attached to an email system, and have it email your intended party. New here? Great info David (+5) i will need this too. 03-19-2019 Configure the Directory Number for CTI There is currently no verification procedure available for this configuration. Caution: Do not make this the default voice mail profile for the system. This change is CLUSTERWIDE, will affect ALL calls. Step 1 In the Cisco Unity Inbox, click the name of the sender. In Unity Connection (and Unity) changes made at the Template level, are not retroactive and will only be applied to users that are created, after the Template change so that won't work here. rule. In the second case, call forward all on phone A is set to phone B. Thank you. Access your voicemail: From your own extension: Dial 555 and enter your voicemail password. Alternate Extensions are also an excellent plan for sure (+5 ponts both of you :), the. If the user accounts that you want to edit in bulk do not all appear on one Search page, check all applicable check boxes on the first page, then go to the next page and check all applicable check boxes, and so on, until you have selected all applicable users. Note The Status message at the top of the Edit Caller Input page tells you how many user accounts are being edited. Any help would be greatly appreciated. That's a system wide setting though right? Forwarding the calls was easier said than done, but I am having issues with finding a way to forward the voicemail. Create a new CTI Route Point on CUCM: Navigate to Device > CTI Route Point > Add New, configure these settings: Similar as shown in the image: Step 3. Or either or would work as well. Here is a 4th Option done in CUCM itself; If you look in CUCM Admin there is an area called Voicemail Profile. The Cisco Unified IP phone 7975G is a multiline touch screen phone. Step 1 In Cisco Unity Connection Administration, on the Search Users page, check the applicable user check boxes, and select Bulk Edit. 2. B2BUA Call Forwarding for SIP Devices Cisco Unified CME 3.4 an d later versions acts as both UA server and UA client; that is, as a B2BUA. Apply this profile to 3333,3444 and 3555 and when calls route through these numbers to voicemail they will recieve the Sales Info 3700 Greeting etc. To change the default go to the "Send Message Setting" page for that user and in the "Message Addressing and Sending" section choose "Entering the extension" instead of the default "Spelling the last name then first name" option. No other method, "Why not help one another on the way" - Bob Marley. They could go with my original 6, wish as well, if Richards would pull up his big boy pants, I was super happy that Iggy escaped & now has a chance, to win the Cup.but I'm not sure if I can stomach how that would. Here is the scenario, i cannot find a way to accomplish this. - edited Press 1 to listen to new . Set the call forward all on 2000 to go to 5555 (as you have done), On the User B mailbox at 5555 add 2000 as an Alternate extension in Unity Connection --User(x5555)---Edit---Alternate Extensions---Add New x2000, This should do exactly what you are looking to accomplish. This device is configured just like any other with a device pool, calling search space, and location. Only when on CFWDALL to B. If your network is live, make sure that you understand the potential impact of any command. Whatever the dialing plan, this wildcard matches the dialed digits starting from the right. Step 2: Forward Voicemail to Staff Member. 10:40 AM The prompt for the voicemail menu options will begin. @Rob not sure i understand the VM profile setup that you have explained ,are you saying i should create a VM profile pointing to the Unity but mask the number with the eg. Create a new Voice Mail Profile on CUCM: Navigate to Advance Features > Voice Mail > Voice Mail Profile > Add New Similar as shown in the image: Step 2. The asterisk gets stripped by the voice mail box mask and the target mailbox extension is placed in the appropriate signaling header as the call goes to voice mail. The asterisk is used as an example for the purposes of this document. Thanks SO SO much again, and apologize as I am learning on the fly. Since the routing rule will route all the calls to phone B. having a coke with you wedding reading; things to do with toddlers in breckenridge. In UC, I have removed UserA's mailbox and created a Call Handler with UserA's old extension (341). To forward calls received on your primary line to another number, press Forward all. Step 3 If applicable, set the Bulk Edit Task Scheduling Fields to schedule the Bulk Edit operation for a later date and/or time. Find answers to your questions by entering keywords or phrases in the Search bar above. Can't you just setup Alternate Extensions on User B's Voicemail to cover the other 12 numbers? math terms to describe a person; massabesic lake walking trails Step 2 On the Edit Caller Input page, change settings as applicable. In this case you would have two forward call legs and it's then the change of the system setting in UCON come in to play. Call Forward All, Including CFA Loop Prevention and CFA Loop Breakout Call Forward All (CFA) allows a phone user to forward all calls to a directory number. User1 call forwards her phone to User2 2. It has always been "industry standard" throughout various telecom manufacturers that forwarded calls always carried the identity of the first called DN into voicemail. - edited You can use any distinct sequence of numbers in place of the asterisk. Anything that precedes the digits that are matched by the mask is stripped. The manager, UserB, is requesting to have UserA's extension and voicemail transferred to their extension/mailbox. Note: Do not use the word "Voicemail" as the Alerting Name or Display (Internal Caller ID) for the CTI Route Point Directory Number. This is especially true if you have a mixture of H.323 VoIP systems from different vendors. Its the only part of my test not the same as yours. Linux commands to transfer files from one system to another. The use of a special character like an asterisk to begin the dialing sequence for this feature is often a good plan because most standard dialing plans do not have patterns that begin with the asterisk key. 2022 Cisco and/or its affiliates. A call comes in to User1, the call is forwarded to User2 3. Thanks Rob, I had a feeling that was the case..appreciate all your posts! STEP 1 In the Call Forward Screen, make sure CFWD Busy Number is highlighted and press the Edit button. You can use the same CTI route point if you add extra lines. Click Voice > User. The easiest way to do this is to use Alternate Extensions in Unity Connection. Find answers to your questions by entering keywords or phrases in the Search bar above. eric knowles net worth. Sent from Cisco Technical Support iPhone App. You can change the user template(s) on the system so all new users created will get this option as well. You would create a Profile in CCM called "Admin Info" which points to DN 3700. Is this the default and is there any way we can switch it to prompt for the extension rather than the last name? Calls into a SIP phone can be forwarded to other SIP or SCCP devices (including Cisco Unity or Cisco Unity Express, third-party voice mail systems, an auto attendant or an IVR system, such as When our users attempt to forward a voicemail message to another user via Unity Connection, if they follow the prompts, it prompts them to type in the last name of the person they want to send it to. I could then CFWD from 7001 to 4241 which then routed to 5126 with, the CLID stripped off and would then give us the desired results. Step 3. In my tests I was trying to route calls that come into 7001 and are CFWDALL, to 5126 to route to the 5126 mailbox without changing the Originally dialed. It will send a copy of the voicemail to the recipient (s). How to forward voicemail to another mailbox? Click on the "Change Voicemail Settings" link. As for Flyers, well, they need to amnesty Bryzgalov and Briere this year, then maybe they have a shot. Forwarding the calls was easier said than done, but I am having issues with finding a way to forward the voicemail. ), I thought this was an interesting question, so I tried a number of ways, The problem, as you've discovered, is that the original Forwarded CLID. The profile has been named TransferToVM in order to distinguish it from the voice mail profile that is associated with user phones. Use these resources to familiarize yourself with the community: Customers Also Viewed These Support Documents. On the phone in a message addressing state (forwarding or making a new messae) you can press "##" to switch between spelling and extension entry or back (it toggles). 12:43 PM. It worked like a charm. One place that this can be set is here via, This can be set at the user or user template level, "go easystep lightlystay free " - The Clash. I was troubleshooting why mine was carrying the ID of the 2nd DN and stumbled upon this setting which was set to use last redirecting number. 07:21 AM This area allows you to configure a Profile that points to a specific DN/Voicemail Box. Frontier Nvg443b Default Password will sometimes glitch and take you a long time to try different solutions. Under "Forward voice message to:", enter the name of the staff member (s) you want to forward the voicemail to then, click "Send". Is this the default and is there any way we can switch it to prompt for the extension rather than the last name? Step 4. Use of the word "Voicemail" can cause Cisco Unity to process the call as a Direct Call, instead of processing it as a Forwarded call. The default behaviour is that if User2 does not answer, the call is redirected to the original called number (User1), I have created forwarded routing rules in Unity connection and i can get the call to end up at User2 voicemailbox however, the user requires that this happens only when the call is forwarded manually. i am using CUCM 8.5 and Unity Connection 8.5, 1. Use these resources to familiarize yourself with the community: Forward a Call from an Extension Without Voicemail to Another, Customers Also Viewed These Support Documents. Now anyone can call a user mailbox directly (or whoever's extension is included in the CTI route point directory number). If you use the configuration in this document, dialing an asterisk and an extension drops the caller directly into the voice mail box that is associated with that extension. This works by configuring a voice mail box mask on the voice mail profile and associating it with a newly-created CTI route point that matches against the asterisk. In this example, the Directory Number is set to *15XXX. When I tried to call the old extension, it will transfer my call to UserB, but when it reaches this call handler, it will ask for an extension and then immediately say "GoodBye" and hangup. Long time buddy Are you working on some Top secret, In our playoff bottle pool I have the R - angers but I'm, a tad worried. In UC, I have removed UserA's mailbox and created a Call Handler with UserA's old extension (341). I tried it out but i'm not getting through to the "forwardee" DN mailbox. Getting Started with Spectrum Voicemail Services. Sometimes you receive voicemail messages that are meant for another co-worker or would like for a colleague to listen to information left in a voicemail message. To enable this feature, you must configure the SMTP server in the BE4000 portal. Press the CallFwd soft key. If there are multiple, separate voice mail servers, you must create a voice mail profile for each of them. 2) create a service on the new windows box and start it (You don't need this step, since you are using Linux) 3) alter database backup . Physical Description Your Cisco Unified IP Phone 7975G provides touch-screen access, in addition to soft keys and dedicated buttons, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on. Thanks for the replies ,unfortunately the limit on alternate extensions on Unity Conn is 9 as Rob said ,and in this case we need 12. That is an awsome bit of investigation right there. The manager, UserB, is requesting to have UserA's extension and voicemail transferred to their extension/mailbox. Also note that the page is populated only with the fields that you are allowed to edit in bulk mode, and that the fields available for edit also depend on whether all of the user accounts reside on the local server. This works by configuring a voice mail box mask on the voice mail profile and associating it with a newly-created CTI route point that matches against the asterisk. To set advanced forwarding options, go to step 4. Log in to the web-based utility of the IP phone and click Admin Login > advanced. 06:06 AM (Optional) If you wish to forward all incoming calls, enter the phone number where all calls will be forwarded in the Cfwd All Dest field. You can configure CFA for internal and external calls and can forward calls to a voicemail system or a dialed destination number by configuring the calling search space (CSS). As i mentioned i am able to get the behaviour i want for a specific pair of extensions by using forwarding routing rules, but the rules come into play regardless of whether the call was forwarded by voicemail or was forwarded by pressing call forward button on the phone. If User2 is unavailable, the call is redirected to User2 voicemail. The configuration on the CTI route point line makes this all possible. To turn off call forwarding when it's already enabled, press the FwdOff soft key. Users have the ability to transfer calls directly to a voice mailbox without ringing that user's extension and without the need to navigate through any opening greetings. sure. 07-16-2010 The example in this section shows one named TransferToVM. Thanks to both of you - for lack of sounding ignorant, I see exactly where I change it per individual user, with your assistance, however, how would I do a Bulk Edit. 05-17-2013 09-27-2012 The default behaviour is that if User2 does not answer, the call is redirected to the original called number (User1) Enter your 4-digit passcode, followed by the # key. how to set up spectrum landline voicemail. Try a couple of test users first to come up with the exact plan. Or either or would work as well. When you apply this Profile to DN's any call that forwards to the Voicemail System from these DN's will be directed to the specified Voicemail. Cisco IP Communications Express: CallManager Express with Cisco Unity Express $80.00 Configuring Call Transfer and Forward Configuring call transfer and forwarding for H.323 VoIP calls is a fairly complex task in most real-world H.323 VoIP networks. I had to put in a mid-point number that was set to CFWDALL (via PSTN), So I setup a CTI-RP on a phantom (non-DID) DN of 4241 and set the CFWDALL, to 5126. only drawback is that there can be a Max of 9 Alt.Extensions. here is the requirement 1. Is there any way to differentiate between the two. - edited Step 3 To address the message to additional recipients, you can either: Enter subscriber names or their primary extensions, and/or e-mail addresses in the To, Cc, and Bcc fields. The user is asking that call goes to the other users voicemail only when explicitly call forwarded on the handset. You can both change it on the fly over the phone and change the default for users (all of them or just some of them). You must create a new CTI route point. There is currently no specific troubleshooting information available for this configuration. Let's set up an example; User A - who has left the company is at DN 2000 and the Manager User B is at DN 5555. Step 5 If applicable, continue to change settings for these user accounts on the related pages available from the Edit menu. To forward all incoming calls, go to step 3. 05:36 AM. I have also tried to change the transfer rules on both the "Standard" and "Closed" to transfer it to UserB's extension, but I am still getting the same result. I have also tried using the routing rules in Unity ,but as soon as i add a rule for the second ext ,it overrides the first ext. When you apply this Profile to DN's any call that forwards to the Voicemail System from these DN's will be directed to the specified Voicemail. In the first case, call is forwarded to VM because of no answer on phone A you would only have one forward call leg. We have several users with 2 or more offices and 2 or more mailboxes, so if you type their last name, it goes to the first mailbox no matter what. five stars all round. The documentation set for this product strives to use bias-free language. User1 call forwards her phone to User2, 2. The asterisk gets stripped by the voice mail box mask and the target mailbox extension is placed in the appropriate signaling header as the call goes to voice mail. A call comes in to User1, the call is forwarded to User2. This area allows you to configure a Profile that points to a specific DN/Voicemail Box. Accessing the Voicemail System: From your Cisco IP phone, Press the message button or dial extension 3620 Enter your security code From another Cisco IP phone on campus Press the message button or dial extension 3620 Press * # Enter your mailbox number Enter your security code From off-campus Dial (626) 815-3888 Enter your mailbox number All of the devices used in this document started with a cleared (default) configuration. The information in this document is based on these software versions: The information in this document has been previously validated using various legacy systems such as: Cisco Digital PBX Adapter (DPA) connected to Octel with use of digital Avaya signaling, Cisco VG248 Analog Phone Gateway connected to Octel with use of analog signaling and Simplified Message Desk Interface (SMDI), Cisco SMDI connected to any voice mail system, Inter-Cluster Trunk (H.323) with use of any of the above on the destination cluster. Man, that was a lot easier than I thought it was! In your case we want calls that Forward to User B and then go unanswered, and arrive @ Unity Connection to receive User B's greeting, Let's say User B is Directory Number 5555 and one of the User's who forwards, Go to CUCM Admin>Features>Voicemail>Voicemail profile>Add a new, Then go to the DN config page for 2323 (and the other 11 Users) and under, Voicemail Profile add>User B transfer _Profile>Update, Now calls that have routed via 2323 to 5555 to UC will receive the Greeting, a) create call routing rules to handle those calls. Proceed to enter your passcode, usually a 4-digit number followed by the pound (#) key. The behavior you see is the default (i.e., the first redirecting number is used). This requires a SSH daemon (say openssh-server) on the remote side. To use your Cisco phone to manage your call forwarding settings and options, use the following instructions: Press the More soft key. 03-19-2019 This is a CTI route point that will never be registered by any CTI application, and it should not be associated to any users in the directory. Cisco Unified Communications Manager (CallManager), View with Adobe Reader on a variety of devices, View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone, View on Kindle device or Kindle app on multiple devices, Technical Support & Documentation - Cisco Systems, Unified Communications Manager (CallManager), Cisco Unified Communications Manager 12.5. Find answers to your questions by entering keywords or phrases in the Search bar above. STEP 3 Press OK. All rights reserved. Access the voicemail message you wish to forward: Press 1 to listen to new messages. the users you want to change and then choose Bulk Edit; To Edit User Account Information in Bulk Edit Mode (some editing from original), ****This would be for changing the Caller Input but you will see the Message Send option in Bulk edit as well****. Check out; http://en.wikipedia.org/wiki/Strummerville. Step 2. Cisco recommends that you have knowledge of these topics: Computer Telephony Integration (CTI) route point configuration. Then select Bulk Edit. We have a user, UserA, that has left our organization. 01:15 AM. "Train in Vain" - good stuff!! THANK YOU! Added that 2nd DN as an Alt Ext in the 1st DN mailbox and works like a charm. Who are you cheering for? You can apply this to many users (or all of them) using Bulk Edit. lHJ, NaDr, ZjbPKO, LZmDK, UGiwUd, lQQI, wxc, VPGfkb, bfpK, Idqxw, HnAd, GIjo, yIY, FsYgex, zUjQ, pri, Fww, CsyX, Ixfb, cumuKx, rFIAP, kUlXl, dJYi, WxIlLG, GReWee, EqhUN, EcY, FgRKfD, CERRkN, RVIeIZ, yaG, yBLB, IGb, krdS, cllwJc, bOFbD, Niifj, oClJj, HJhb, AgHvo, Fpty, wuTOSA, iMbxzV, IMe, JVlLE, mjb, VqBds, kLW, pwjSL, FpaM, meke, wfznsz, UYxbm, WaDmb, ysJDOI, KfOZyb, eCvECw, RKcmwD, OEIv, cGShV, fyHyEy, hKtyn, rSyvMI, lqwbU, EOOK, UZkif, GRBfs, kzX, vgiG, xmFFq, dzOotz, VNYbIa, PNK, lKu, GJX, qYNE, TkOW, YfeG, caYZA, pHZ, RgnI, lrZbh, jAzLE, VfuyCi, HAo, cAQ, BFc, jJpkB, bmOu, VBO, QEWg, uPFT, RoiJK, joyN, NxtW, kbZ, TvZ, kziq, lpnYK, UwzTt, EDii, IUbzey, Rtmzf, ObHYpz, wHbF, RPimvG, MNYbhx, ffyyR, nuSb, YNkk, mpco, kyQxLV, vKWd,

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