I want my FICO score back and the debt erased from the credit bureaus. Next week I am go in chase to open a account thear . I'm hopeful and it says it will get to them in a week. Bank of America has an average consumer rating of 2 stars from 1421 reviews. DoNotPay will generate a demand letter and serve it to the bank on your behalf. Call Customer Care on 1 (800) 432-1000. Also, file a complaint with your state consumer protection office about a mortgage fraud or scam. I even asked the representative so you're telling me as an employee of that bank they wouldn't fix this for you immediately. Bank of America. The latest complaint Fraudulent Charges allowed on my account by BoA was resolved on Feb 04, 2022. The bank is accessible across the country and has about 3,900 branches and about . The Federal Trade Commission (FTC) is an agency that oversees consumer protection issues and represents the interests of consumers in the financial services sector. A copy of your credit report or other documentation supporting your claim, A financial statement or other documentation supporting the amount you're seeking from the bank, The name and address of a person who can serve as your representative in the small claims court, Tell us how much money you are owed by the company, if applicable, Choose the most appropriate reason for your lawsuit from the menu, Answer a few questions from our AI-powered chatbot, Provide evidence that will help us build your case. How do I know I can trust these reviews about Bank of America? Financing options: 0 complaints against Bank Of America closed in last 3 years. I deposit a check in the bank on 08/31/2022 i knowed that money started coming out of account i nwent the branch the lady in the told me to open a new account i did that and she filled a fraud claim for me witch i later found out that she could not file claim only the fraud department then i put money in the new account that was gone . They told me "We can't fit your things in our truck". Desired outcome: Monthly fee. Thank you, you have successfully subscribed to our newsletter! Back in April of this year I was paying my bill starting at $100.00 every 8th monthly. Bank of America is a financial institution that caters to a wide array of customers. You can find contact details for Bank of America above. It has been over 2 weeks since I initially reached out. Desired outcome: Keep in mind that you can only sue the bank for $10,000 or less. Bank of America customers regularly complain about paying their credit cards off and still being sent bills. Digital tools so impressive,. Please click the link below to connect via DM. The bank offers a variety of products that include credit cards, checking accounts, savings accounts, and certificates of deposit to customers around the world. Nothing has been done so far. Please send us a DM to see how we can help. Bank of America wants me to state I had Identity theft with the broker moving company. They came to my home in San Diego, CA in a beaten up van with no DOT license to move household goods. You dont need to waste thousands on lawyers or spend over a month gathering and filing all the required documents. We have been doing business with you for the last several years. Its been times I had lower than my check and they wouldnt cash my check!! They have failed their employees and their customers. This will surely increase the credibility of your complaint. . You can also review our page of help links to find the answers you're looking for online. This bank should be called worst bank in America!!! Our apps features will make sure you can: We have helped over 300,000 people with their problems. ********************************************* Desired outcome: Bank of America review: BoA is illegally using my mortgage ESCROW. 3.5. I made atm deposit from my Fidelity account, BOA floated the money on hold for 12 days and said it was company policy. She was told every phone call would open up a new investigation and delay refund. I am in Week 3 of trying to get my paycheck which was deposited into my acct that was closed due to fraudulent activity. Bank of America goes through the insurance company they must have for consumer accounts and returns the entire sum that she deposited initially in 2019 when she relocated to florida. Would not recommend this company to the average consumer. reviews & complaints. And what can you do about them? They say they do, but the report says the opposite. Great, it's already 2 weeks late but at least it's finally going. Called them as soon as they open that morning and received absolutely no assistance. Statements from the bank are OK, regular. I then use it and it doesn't work! Claim number: [protected], 11/8/22/, account ending in 9591, amount $200.00. You ARE NOT ABOVE THE LAW! Investment and insurance offerings: That you could make it resolved in a few days is wonderful. Which they offered me for being a loyal customer of 5 years or more. Rating 2.51/. Identity Theft is so prevalent at BOA that customers will spend an excess of 2 hours holding on the 1-800 fraud hotline before connecting with an associate. Many Bank of America customers have experienced their normal day-to-day billing being flagged as fraudulent. Is this your company? Bank of America terminated my employment on the grounds of some few bucks zelle transactions from my social contacts who also happens to be bank product consumer. Take your complaint beyond customer service and get a real resolution. It is the second largest bank holding company in the United States by assets. I've been trying to close my deceased father's checking account now for 4 months with no success and horrible customer service. Ally Bank comes to mind as a far superior bank. As I'm typing this I have been on hold for 35 min (this time). My friend who works at a bank told me that they werent supposed to pre-approve checks without verifying to see if its legit. My mother is going to transfer money to an account that was supposed to be closed. BoA is illegally using my mortgage ESCROW, - Credit card dispute over atm's malfunction, - Original mortgage file including insurance policy. Submitted by: Anonymous in North Carolina | Read more Bank of America complaints. What to expect: Your complaint will be posted online in a public database. I selected 584 to be transferred over to cover my car payment internet payment and to have money for the week. Get buying tips about Banks and Credit Unions delivered to your inbox. Our financial center with drive-thru ATM in Naples makes it easy to take care of a full range of financial needs. Frad of Pure Health Research They charged my cared 333.62. Bank of America goes through the insurance company they must have for consumer accounts and returns the entire sum that she deposited initially in 2019 when she relocated to florida. 2022 FairShake. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Still, the transfer out of my other bank account into BOA continues including the recent one. I had a credit card with bank of America for 17 months and out of the blue they notified me today that they closed my account effective September 16th, 2022. Do some research and get a bank that has better customer service, reimburses you for any ATMs, and pays you interest to hold your money and doesn't have minimum requirements to keep your account open. Bank of America Complaint. I would like to escalate this complaint to recover my fraudulent Zelle activity. Did you close an account or put it on hold only to find out Bank of America continued to charge you for it? Bank of America told me they would investigate. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Checking. Bank of America is the second-largest bank by assets in the United States and is based in Charlotte, North Carolina. Fill out the complaint form on the website. To make matters worse, when there are real accounts of fraud, Bank of America isnt always the quickest to respond. The banks services span general banking, credit cards, loans and investment products. BOA Staff are permitted to work from home and access confidential consumer information such as, #ss, addresses, phone numbers and phone carriers, spending habits etc. It is PAYROLL TODAY and 30 employees are waiting for their paychecks. It seems to me that them switching that to being the top of the account in the list means that they're hoping people make this mistake and they just don't fight with it. So now with my car loan I'm going to get penalized 3 weeks before Christmas. The main character in the great movie Its a Wonderful Life. How to File a Complaint Against Bank of America - Your Options - Start Today, How to Contact Bank of America Customer Service. If they want to charge you excessive fees, then they can also do that. Ga. I tried sending some money to family via BillPay and my account got locked. Read More: Everything You Should Know About Recent . I followed Bank of America's directions to write a letter explaining everything. I got 9 overdraft fees applied to my account.". 2 modification: Failed to carry over the Escrow to bring the loan current: They add any interest, escrow, fees, and expenses to the principal balance: Modification is that the loan is brought current. We will be closing all our accounts. The way that I was more or less let go after working there for 30 1/2 years. Justia lists at least 30 cases of civil litigation . September 20th, 2022 We value your privacy. Please click the link below to, @ceeceedenard Thank you for your patience. I have been in dispute with Bank of America since November 2019. There is also a fee when you . Malkit S. Sappal Since August 2019, I have had three frauds on my credit card. The interview took place via text on Microsoft Teams app. When BoA found out one lot was empty, they SOLD the empty lot to January 6th 2020 received my b of a edd card. Activated card the balance was said 22 dollars and some change.. Read full review of Bank of America and 1 comment. If you have an issue with your account, credit card, or loan application, you can contact the bank's Complaint Department through the bank's official website. And I have not had access to my money for 72 hours. i need my funds released asap to pay bills and payroll, Management called police on a cash withdrawal. We saw that you mentioned us. The case number is117051863 3. BOA now wants me to provide more info (essentially the same info Ive already provided) I called in to confirm that they legitimately needed a second opinion letter from another merchant that the quality was bad on the product. If you are unable to resolve the issue with the banks customer service, you may contact the bank's Corporate Headquarters in North Carolina by dialing 1-704-386-5681. Service: Next Day Did you grab holiday toys for your little ones? Tweet Bank of America Customer Care. Thankfully, there are more options for banking and I only have an old account with them that I don't use as a primary account. Sig, @Road_2_Ft_Worth Hello, Michael. ^guillermo, @loveAmari3 Hello. I dont think so!!! I can only hope this email will start a process that makes BANK OF AMERICA PAY!! As of 2016, Bank of America is the 26th largest company in the United States by total revenue. Korey Wilder On September 9th, my credit was reversed on the day I had to fly out to visit my mom in Hospice care. Makes me wonder if there are any good national banks out there. Their services cater to individuals and business customers. Once the payment is received they have the right to apply or delay: In May of this year, I applied for a work from home job by ASH. Bank Customer for 40 years. I had this credit card paid early every month to zero balance for almost 4 years. I call back and then they finally are able to fix it. They dont tell me how to invest my money! The bank, the second largest in the U.S. by assets, offers in-person banking through roughly 4,300 financial . This complaint was posted by a verified customer. Have you been shopping online? Copyright 2022 Consumers Unified LLC. I started working for what ended up being Bank of America in April 14. This incident happened on May 22, 2021, around 4:30 pm. After you select the specific issue you are having by clicking on the appropriate link on the page, youll be presented with all the contact options available, such as the relevant phone numbers and address you can mail your complaint to. First STOP TAKING MY MONEY. It has now been officially 4 months and still no closing. A free inside look at company reviews and salaries posted anonymously by employees. They dont care the loyalty client even if are business accts, really take a moment before open an acct with this bank, they dont deserve your loyalty. The lady at branch even put a new jersey address on my account without me know and taking money and bank of america dont want to give me my money and they can clearly see that this is fraud the fraud departmwent called me and told me it was fraud . Office hours are horrible and now need an appointment every time you want to try to resolve the issue. My name is ******* and just recently had a horrible experience with Bank of America Customer Support. If you are unhappy with the service you receive from Bank of America, you are not alone. The worst part is I send the information and then hear nothing from them for days to a week. This has been going on for YEARS, and I have tried to CORRECT the problem WITHOUT cooperation from BoA. The customer is a number . Use another bank. Many Bank of America customers have dealt with unresponsiveness and lengthy waits for finances to close. I did this immediately. This customer service is trash and so is their dispute policy. I didn't find out about this until June 2022 . You should allow at least two weeks for the bank to respond to your demand and one more week for the court to schedule a hearing date. Banking services: If youre searching for a mortgage loan, loan refinancing or a home equity line of credit, visit Bank of Americas website to apply. BANK OF AMERICA says, "WE ARE SORRY FOR THE INCONVENIENCE.". It has now been 4 days for the freeze and 10 days for the check. A link has directed you to this review. Then I was instructed to send the deposited money from my checking account electronically to my so called team leader Ashley ** and to a vendor by the name of Sherrie ** via Zelle and Cash App. I will not name any names but you can see pic and look up video on youtube, it was a customer of bank of america @6070 whitestown pkwy, whitestown in 46075 They not very understanding and again it makes no sense that they can take the money out immediately but cannot return it. The account number ending 7439 Recently a client of ours gave us a $10,000 check from his company. However, my wife put in 14200 thinking the decimal point would go before the last 2 zeros. If you'd like to mail correspondence, please send it to: Bank of America PO Box 25118 Tampa, FL 33633-0900 We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bank of America. Please refundI am sick at the moment and I thank you for your service. Its been so long that they ran my credit check a second time (hard inquiry) which is hurting my credit.. Each time I paid my credit card bill I was also charged interest so that although my crdit balance would go down it would quickly go back up so that my balance woud NOT go down. High fees: Bank of America charges a monthly $8 maintenance fee plus an additional $10 fee per transfer when you make more than six in a month. They told me that I was going to get a call back for an update never received that call. Bank of America complaints contacts. Bank of America Falls Tower branch operates as a full service brick and mortar office. I tell them that they're closed and they tell me "no, that department is open 24 hours a day." You can see that innumerable payments have been returned, causing me extreme debt in vendor reverse fees as well as an enormous hit (56 points) in my credit rating. Follow the link for a closer look. What Bank of America did: They allowed several, Third party checks to be processed causing severe overdraft. I was having problems with the company for months. For issues with the bank's mobile banking app, you can submit your feedback through the bank's virtual assistant, Erika. Bank of America can help with t, RT @unitedwaynyc: UWNYC and @BankofAmerica brought in the season of giving this evening with a special tree lighting at @bryantparknyc. You werent the only one making purchases in your PJs. 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There was a card I don't use that had a charge come through for $25 while I was in . I will spend the last 20 years of my life telling everybody my story of how banks have gotten so large they JUST DONT CARE. 9/25/2022 STILL NO RESOLUTION! I understand that I made the mistake and I hit the wrong button but people make mistakes every day and I have to jump through hoops now to get this fixed and pay extra fees and late fees on loans when I had the money in the account. This webpage has got a 1-star rating, has been investigated for scam activity and has thousands of BBB complaints. Customers also report having trouble with Bank of America chargebacks. Barbara Friedberg, MBA, MS is a former investment portfolio manager with decades of financial experience. What Bank of America did: I made a transaction thru the app its provided the transaction went thru they froze my account i called confirming it was me that did it to who i made the transaction, he had a buisness card also with bank of america from what he explain to me the account was open he had around 75 u.s dollars just to keep it open monthly, from starts reason it was for a purchase of a . Sit back and relax while we do the work. They then tell me that it must be a "system issue" and that I'll need to contact the fraud department on the next business day which is 3 days away. Bank of America. I immediately reported my billing concern to BOA. . . The charge $333.62 The process of filing a lawsuit against Bank of America is quite complex. What happened: I made a purchase from PureHealth Research for around $80.00 dollars. Since that time, I have reported that interaction with BOA and yet to have a reversal. In this article, we'll show you several ways to file a Bank of America complaint and, if all else fails and you can't get your issue resolved, take the company to small claims court. to me When I called the company, I then found out the Company, (American Standard Moving & Storage) were in Boca Raton, FL and a moving broker, not a moving company who sent an unlicensed van to my home. Mobile banking: Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. They took their sweet time investigating and doing research but I was shocked that they pre-approved the fake checks when I barely had anything in there to begin with and they had the nerve to victim shame me as well as blame me for the crime itself plus they wouldnt tell me who or where the money was electronically sent to. In 2007 we bought a piece of property with an old house on it (house #081).. Later, we found out it was actually TWO pieces of property with TWO separate tax bills (-11 and . To start the legal process against the Bank of America, you must first draft and send a demand letter. They don't care about the customer. I never signed anything. Online Transfers from Bank of America I've been calling MR location since 0900 and at 12:05 someone answered with no resolution, and I even had a 1300 appt. All they tell me is the same thing they told me 4 days ago they are working on it. What complaints do people like you have against Bank of America? No one answered the telephone line, there was no active chat activity on the site, and the response to my email was an automatic response that did not acknowledge my billing concerns. So, I can't access my online banking for at least 3 days. This has been a nightmare, as Bank of America promptly reported false information to all three credit bureaus and wiped out my "Very Good" FICO score. All product and company names are trademarks or registered trademarks of their respective holders. Customer took out $9400 and after a long time of them not wanting to give him the money and trying to find out exactly what he was going to do with said money he received and then immediately gets pulled over by the pigs and they start asking him about his bank transactions! In 2016, Forbes listed Bank of America as the eleventh largest company in the world. 1421 Bank of America reviews first appeared on Complaints Board on Jul 20, 2006. Worst decision I think I have ever made (since I know their reputation). Convenient locations: BBB File Opened: 11/1/1949. Please se, @JessicaNorthey You may also connect with our Claims Fraud Specialists at 1.877.366.1121, available 24/7 for ATM/D, RT @ChiMarathon: Congratulations to all who have been selected to be part of the millionth finisher field in 2023! Then stopped. /5 NerdWallet rating. If you need to speak with a customer service representative about your complaint in person, you'll need to schedule an appointment with a person specialized in that particular field. The loan is broken into three payments which I had already paid the first due 3 weeks prior to the due date. I have never had this happen with another bank before, they will not remove from bill. The vendor no longer returns any emails on behalf of my charge, nor do they ever answer their telephone. at all times Thanks When we didnt get the refund in 6 days, she called back and was told it would be 8 more days before we would receive our money back because she called back to ask about it. Bank of America Complaint. i need my funds released asap to pay bills and payroll, Bank of america will call the police on you if you try and take out cash over couple thousand! Ashley wanted me to process a 3rd check but I was alerted by BOA that my account was overdrawn by 6k. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Bank of America almost doubled the $1,398.00 balance on my credit card with "over the credit limit and other interest rate charges". Someone filed for unemployment using my identity and a bank account and prepaid debit card was issued to this person by Bank of America . This is the first of many letters I will be writing. I call back and after holding for quite some time again I get online banking who tells me they have to transfer me to the fraud department. Initially, you'll be asked to categorize your complaint by identifying the product or service your complaint involves from a list. Disability started manifesting around the same time. O, Im sorry for your inconvenience! My next payment wasn't due until January 9th for $168. This comment was posted by a verified customer. In the U.S. alone, Bank of America has more than 5,400 financial institution branches located in more than 15 states, so peoples experiences with the bank will vary. On June 8th, 2022, I purchased 2 tickets to a concert venue through the My Ticket Tracker webpage (see attachment #1). There were three Branches nearby before Pandemic and now one has been closed and other branch opens on Monday to Friday from 10.00am to 4.00pm just part time and thus giving lousy services to customer. Waived with direct deposit of $250 or more or $1,500 daily minimum . They wait too long for transactions to go through!! The Federal Trade Commission (FTC) is an agency that oversees consumer protection issues and represents the interests of consumers in the financial services sector. If they want to lock you out of your account and call it a "system issue" then they can do so. Unsubscribe easily. Full review. It's not right what Big Business can get away with if we let them. As serious as fraud is, it is incredibly frustrated to have your money locked down because of perfectly reasonable and normal usage. My next payment is due January 9th and the first payment was due December 9th which had already been paid in full way before the date. Click below to send your contact info if you'd like us to connect with you. Sincerely, As I have been working in this industry so long I have a name and reputation in my community and people are coming to me and waiting for me to get service sometimes even 2-3 hours out . Come to find out Monte' left for the day so when was someone going to call me. I just want them to give me back what I have collected for an emergency for so long We paid the balance of our B of A charge card that was $142.00. They are "feeding me" with "come/call later, we'll fix it'. The gentleman that kept calling me back had no answers to why the money sitting in my CLOSED ACCT has yet to be transferred to my new acct. To: Adv Plus Banking - 1993 It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. After you receive a response from the bank or any other party involved in your complaint, it's important that you then send a letter to the court, as well as to all of those parties with whom you have filed your complaint. To this day, I think it was an inside job because I did some investigating of my own and come to find out that the real Ashley is currently serving her 20+ year prison sentence for murder and I have the newspaper article as proof as well as the phone numbers that I was contacted from. I have been a customer on this account since 2015 and it was a rewards program account and I have never stopped paying. No one at boa helped her when her checking account was changed to also change all her automatic monthly payments she forgot about that and her credit has been demolished. Claim it and get a lot of features. But, it is almost to the end because I ran out of options but to take it to the small claims court. Ten months from today, y, Stay in the know this holiday season. You may be able to save time by using an ATM or our mobile app. I call them, hold for a long time and then they transfer me to the fraud department who can't help and send me back to the online banking department who also can't help and then cut the call. Reopen my card that I didn't owe anything on. Claim ID: [protected] After paying they said their order is incomplete and kept making offers with a no thank you on the bottom and or add to cart. I authorized $50.00 for them to check if the card was active. I requested a copy of the original loan file from Bank of America for my deceased mother's account. Member Service. They got more done in a few weeks than I did in over two years. They are just trying to strong arm me into paying another 4500 dollarsIt dropped me from an 840 credit score to a 514 just for 1 credit card.. Aside from helping you in seeking security and justice, we can assist you in composing various legal documents, preparing divorce settlement agreements, contesting parking tickets, and arranging DMV appointments. I have a been a BofA customer for over 32 years and was surprised at how unhelpful BofA online agents were. Heres how you sue Bank of America in a few easy steps: Thats all there is to it! You can contact the CFPB by going to the official website and completing a short form. I was talking with Martha and she told me that I had to send a copy of the social security and she gave me an email to do it but she didn't give it to me correctly and I didn't pass the email the email she gave me was rejected by [protected]@Bofa.com and I gave a case number ID [protected]. Theres a ton of legal documents you need to fill out, and an error on your part could mean that the case will be immediately dismissed. Bank of America opened a new checking account for her but left the old one open so the criminals just had funds transferred. @bryantparknyc Exciting time ahead, see you tonight. You should consult with a consumer protection lawyer for professional help and support if you want to proceed with your case. I could see if it covered the whole loan and only a tiny bit more but I literally transferred $250 more than I even owe on this loan and I'm over a month ahead on the loan on top of this. I lost my credit history. We saw that you mentioned us and would like to see how we may help you. Bank of America has a suite of credit card choices including cash rewards, travel, low interest rate, small business and cards designed to repair damaged credit. I also filed a police report, a report through the IL Attorney General, Federal Trade Commission and the Better Business Bureau. It is inhuman to pressure on one Teller only when Bank of America could have had another teller to reduce the pressure from the existing teller . Tell us your Bank of America complaint. So, I wait about a week to get a temporary password through the U.S. Mail. This action, on Bank of Americas behalf, was incorrect from the start; thus, resulting in the credit reversal not finding fraud. Business Incorporated: 7/31/1998. When I asked them to please wait and let me call the company, they got in their van and abandoned me. You have $21,000 of my money and YOU WILL NOT RELEASE IT! Read more about how to do that here. If you need help, please send us a message by clicking on the follo, @balihaiqueen428 Hello. 2 reviews of Bank of America "I was having issues with BofA online and required for me to visit a physical branch. On the way to say goodbye to my mother, I was on the plane at a -$897.00+ bank balance. They purchased thousands of dollars of stuff from shrub and champs I mean my mom doesnt even know what those places are . Charlotte, NC 28512-8168. I had to file a claim, BOA sent me a new debit card and they seemed to carefor the time being. And it's just blows my mind that they were just so dismissive especially seeing as I was offered this loan due to the fact that I was a loyal customer as they put it. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. ConsumerAffairs is not a government agency. Get your money back by suing it in small claims court with the help of our app, the worlds first AI lawyer. Bank of America Complaint. This Broker tried to charge my credit card $1,398.00. No one the bank or the owner has received a call or email from Bank of America about this check. 11/15/2022. ET. It is one of the country's "Big Four" banks alongside Citigroup, JPMorgan Chase, and Wells Fargo and operates in all 50 states; however, the company has also been the subject of numerous legal investigations for wrongdoing, including one which resulted in a record-setting . What Bank of America did: In 2020-2021 . Please do not post any personal information relating to yourself, or employees of Bank of America as these comments will not be approved. I and my family and whatever friends I can get in contact with will be removing our funds from this "Business", and I use that term wisely. I don't miss payments and my credit score is valuable to me due to my business. This message is a reminder that we will execute the following transfer request in 3 business days: Upon speaking with them over the phone they were unwilling to award us the 40,000 miles and told us that right after we got approved they made it so that anyone would receive 40,000 regardless of the card. For more information about reviews on ConsumerAffairs.com please visit our Submit a complaint and get your issue resolved. I had other accounts in very good standing with Bank of America as well. BOA fails to have the proper security in place to protect its customers. Now I really know I don't want to bank at B of A. I received a product from a foreign merchant. Comments are moderated so may not appear immediately. I never was sent or saw a contract. This is utterly wrong unfair and inconvenient to the customer. . Bank of America also offers insurance products. And would appreciate some compensation for the time and energy I spent in ensuring that there are funds available to pay my mortgage and credit card payments. Many customer grievances are about confusing bill pay processes, overdraft and other fees, and accounts being put on hold. 30 April 2022. Item: [protected] We're sorry to hear about your experience. And surprisingly around that time frame, there a pending class action lawsuit involving BOA, Zelle and whoever they're associated with. They hold my paycheek last 6 day and not clear yet . All Rights Reserved. WARNING: A complaint can be detrimental to your credit score. As recently as this morning, my account continues to be in the red, with returned credit payments accumulating. It's been 3 weeks. Change the incorrectly reported data for the last 1.5 years, report in correctly, delegate some functions to your representatives, they are too underpowered. Unsubscribe easily. P.O. Bad. On top of that, youll likely need to hire an experienced attorney to help out with the lawsuit if you dont have any legal experience yourself. Reviews from Bank of America employees about Bank of America culture, salaries, benefits, work-life balance, management, job security, and more. Happy Friday eve, team. 1980 at the age of 25. This has destroyed me financially. You have definitely screwed the wrong person. Years in Business: 74. Business Started: 1/1/1948. October 12, 2022. October 31, 2022. FAQ. Investors have built up a $1.9 . But Bank of America will not return her money and my moms remaining years on this earth have been devastated. When purchased, the amount charged was in fact $1020.00 for 2 concert tickets-18 times the face value cost. Customer Satisfaction Department Click here to get notifications about new complaints of Bank of America. Desired outcome: Date of experience: November 28, 2022 Better Business Bureau is all they had to investigate to see what kind of company this was. I got more than 3 years with this bank, and they hold any time they want my money and say is for pending reviews then after weeks put clear again and keep going doing this game every time they want, I chose to move to other bank because I dont feel my money is secure with this cheating bank, also they got the bad customer service I am experiencing in US. So now were in debt $3000 and have 8500 miles instead of 40,000.. 3 days later without notifying us BANK OF AMERICA put a FREEZE on this account. We appreciate you coming in. They are really a light for us in a very hard time. Prevent B of A from taking advantage of elderly people who made a clearly honest mistake. During my time that should be spent with my mother, I have been on hold and passed along for several 3-hour long hold times to clear up this matter to no avail. This review was chosen algorithmically as the most valued customer feedback. Use this comments section to discuss problems you have had with Bank of America, or how they have handled your complaints. Until then, I was not alerted that Zelle was a contracted service not supported by Bank of America even though Zelle has been attached to my banking accounts without permission. Over 12 times I've been by to check on status and never get anywhere. Thanks for your service bank of america . PLEASE consider crediting this billing issue on my behalf immediately so I may get back to clearing my negative balance, repairing my credit, and saying goodbye to my mom with an open heart and mind. Desired outcome: Close the account and transfer the money. I replied that this is insane I can send a photo showing it was CLEARLY broken and the return policy made it impossible for me to send the item back. Luckily enough Mayra and Juliana over at this location assisted me right away in getting my fraudulent credit card and . Bank of America put a 10 day hold on the check. Was told that they have to hold the money for 5 business days before they can even give it back. For 200 years, Bank of America has helped their customers, clients and the community meet their financial goals. Recently due to our company name change we were instructed to open new accounts. That was another popular category, with a surge of 285% for Black F, TVs, smartphones, and new tech landed in your carts electronics surged 221% over an average day in October. My name is Steven Morgan CEO of Talk of the Town Group LLC. If you look at the many reviews below, you'll read the personal details of how terrible this bank is. They are so big and so large that they know they can treat you however they feel like. The BOA rep then told me you should make sure youre purchasing from a good company next time. I get into my account and send money to family again since it got shut down the first time. How To File Bank of America Complaints the Easy Way. This charge back has been DEVESTATING financially and emotionally. Bank of America is the Lutz, FL mortgage lender that offers low, competitive rates, tailored guidance for your unique situation, and online resources and mortgage calculators that help clarify the home buying process from beginning to end. As of 2016, Bank of America is the 26th largest company in the United States by total revenue. What Bank of America did: Countrywide takeover Jan 2009. People need to know someone is out there to help! One of the top complaints that customers lodge against Bank of America is being charged overdraft fees on accounts that they thought they closed or put on hold. I have attempted to give their information to the Bank Agents to help them with their process. Evidently Bank of America did not do this. Bank of America is a full-service national bank with roots dating back 240 years. Credit Karma on equifax shows they closed my account on the 1st of September 2022. Respectfully, Then I found out that they not only pick and choose who they help out in similar cases like mine but they have a long history of doing this. I will fight Bank of America to the last to see my mother gets justice and retribution I have made numerous calls to the claim fraud dept and am transferred three or more times and then finally my call gets disconnected it has happened too many times for it not to be a strategy the bank usss to get rid of consumers looking for stolen funds to be returned. Some customers also complain about customer support representatives who are slow to respond and may even use discriminatory language when responding to customer inquiries. $12.00. Falls Tower office is located at 355 South Main Street, Greenville. the popup kept coming. Bank of America is an American multinational banking and financial services corporation headquartered in Charlotte, North Carolina. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The Company PureHealth Research Bank of America (NMLS #399802) offers mortgage loans nationwide and has lending specialists available both online and at branch locations. There is also a fee when you make a transaction on a . Excessive fees. Bank of Americas global reach serves 47 million consumers and small businesses with 4,700 financial centers and 16,000 ATMs. What you need to do: File an informal complaint on the CFPB's public website by following the instructions here. I called and I asked why am I being charged, I just recently paid this and cleared the balance. Paying your bills is already a stressful, tedious part of life. Is someone going to contact me? Financial education: Illegal tactics to collect on mortgage balances. They were just sued and had to pay Fraudulent Charges allowed on my account by BoA, Arbitrarily canceled my cc with a negative balance, refund of funds which are on hold since, charged 39.99 a month for shopping discounts, mishandling account and this mishandling. @ErenCaner Thank you for reaching out. But Bank of America customers have experienced a variety of additional issues with their credit card and loan payments, including: Many people take care in selecting credit cards that have benefits and perks that fit their lifestyles. 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