I. Best regards, Didi (I am NOT a Microsoft Agent/Employee.) In the app header, tap your profile. Welcome to the Webex Community. If Webex App doesnt connect to a device automatically, you can manually connect to the device. When you connect to a Webex Board, you can now open a space from your Webex App on the Webex Board. Hide your self view, if you prefer not to look at yourself during a meeting. 06-18-2020 You automatically connect to the nearest device in the room. Check out the full guide on TechJunkie.com!. Right-click on your profile picture and select Delete. Corporate account user here and have had this issue for quite some time. 4. Change your self-view location during a meeting or anytime, and the change applies to all your future meetings in Webex App: You can also access Self-view location by clicking More options in your self view. 1. Small business account management (paid user), Use Wi-Fi network to discover nearby devices, Connect to the nearest device automatically, stop automatically connecting to all or a specific device, Open preferences from your profile picture. Meetings Go to solution jorhumph Cisco Employee Options 12-02-2021 05:32 AM Hello. Host a meeting; Add a profile picture; Get started with Webinars; Can't find what you're looking for? An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Tap the global action button > Start a Meeting. Please note that you need to use an image that's greater than or equal to 720 720 pixels and less than 5 MB. The PIN remains valid for 5 minutes after it . Or use the camera on your phone to take a quick selfie. You might have to give the Webex App access to your pictures first. Open settings from your profile picture and click Devices > Advanced settings. On the confirmation dialog box, select OK. Just search for the device in the app and then enter the PIN that appears on the device and youre connected. ford.webex.com). Sign in to your Webex site, select your name in the upper right of your Webex site, and then select My profile. I am having trouble setting my profile picture in the WebEx for my team meetings. When you see. If you don't see the device that you want in the list, select Search for a device and enter the name of the device you want to use. Select Edit my profile. If you're in a meeting room with several people, you all use the same PIN to connect your app to the device. 2. Sign in to your Webex site, select your name in the upper right of your Webex site, and then select My profile. If you don't select this option and you turn off your video, your self view shows your profile picture or your display name. Check Use Wi-Fi network to discover nearby devices to use information about Wi-Fi networks in your vicinity to discover nearby Webex devices. 2. See Add Your Profile Picture to learn how to do this. Then, enter the code that's on your device and click Next. You can search for a device by name, and you'll also see a list of recent devices you've connected to previously. Once authenticated, click on your profile at top right and you will see that a profile picture is not set here. They can change the user profile picture providing Exchange Server 2016 (Cumulative Update 3), or above, is running on-premises. Next, in the Webex App, click on your image, select Edit Profile, then click on Change Picture Select your white space (or whatever) picture you saved earlier, and click Upload, then Save. In the app header, click on your profile picture and then select Settings . 2: From the list, select My Profile. Tap Change Picture, then take a photo or choose a picture to use. We have users in org whose pic is synced via Webex Directory Connector and Active Directory. Solved! Depending on your host's Webex plan, you may or may not see this option. Is there something wrong in my profile setup? Here's the process in video format. Alternatively, you may use a mobile device to join a meeting and see if there's any difference. If you haven't already added a picture, you'll see your initials in a circle. It seems users joining from Outlook join instructions have avatar during a Webex meetings while those who join from the application do not. If your device doesn't show up in the search results or you can't connect to the network to even search for the device, click Connect using 9-character code. Enter the name of the device you want to use or choose a device from the list of Recent devices. Scroll down to Self view in meetings and choose your option: Other participants can still see you. Need more help? The profile picture exists, but does not work sometimes on the app, but when I click from an outlook calendar link, it does show up. During a meeting, show your self view with the videos of the other participants or in a floating window in the corner of your screen. See Add Your Profile Picture to learn how to do this. The PIN just verifies that youre connecting to the right device because you have to be close to the device to see the PIN on the screen. Welcome to the Webex Community. I've attached a screenshot of the program as I see it on my computer. In the app header, click your profile picture, choose Preferences > Devices and decide how to search for available devices. Until you upload one, your profile only shows your initials inside a circle. If Webex App cant find the device, you can still connect to it by using a 9-character code and then entering the PIN. In the app header, click Connect to a Device to view a list of nearby devices and select the device you want to use from the list. You'll still be able to manually connect to the device. 10:42 AM. If i enter a meeting through the link in outlook via the web, then my profile picture shows. If you don't want others to see you, turn off your video. 2. Tap Edit, then tap Take Photo to take a picture, or tap Choose Existing Photo to select an existing picture. 4. ford.webex.com). Use computer audio (default)Use your computer with a headset or speakers. 5: On the Edit My Webex Profile page, enter your First name and Last name as you . In the app header, click Connect to a device to automatically search for nearby devices using either ultrasound or Wi-Fi. Tap Profile and then tap . How do i fix this? When the PIN displays on the device, just enter it in the Webex App. currently using Jabber V12.8 and WebEx Productivity Tools V32.11, and it's working now. Jun 25, 2021 3 Dislike Share TechJunkie 106K subscribers If you're looking for how to change your profile picture in Webex, Here's how it is done! Under Connection settings, check Use microphone for device detection. I've setup my webex profile picture. Allow a few minutes for the cache to clear and the image to revert to the original avatar with your initials. If you see your initials and not your profile picture, that just means you haven't uploaded a photo yet. Webex profile picture not showing in meetings, Re: Webex profile picture not showing in meetings, Change or Remove Your Profile Picture on Your Cisco Webex Site, https://help.webex.com/en-us/n6q8t7d/Change-or-Remove-Your-Profile-Picture-on-Your-Cisco-Webex-Site, Customers Also Viewed These Support Documents. ; Call in If you prefer to use your phone for audio, dial in when the meeting starts. On the confirmation dialog box, select OK. Just discovered a fix - you need to enter your companies subdomain on webex.com and login (e.g. On macOS: go to Preferences > Video. You might have to give the Webex App access to your pictures first. If you see your initials and not your profile picture, that just means you haven't uploaded a photo yet. An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Job done. 3. When the PIN displays on the device, just enter it in the Webex App. adding to this, you can upload a photo on your webex site URL as mentioned, and when joining meetings on that URL, that picture will appear if your video is off. Then, enter the code that's on your device and tap Next. https://help.webex.com/en-us/n6q8t7d/Change-or-Remove-Your-Profile-Picture-on-Your-Cisco-Webex-Site. This is your home to ask questions, share knowledge, and attend live webinars. Once authenticated, click on your profile at top right and you will see that a profile picture is not set here. Tap your profile picture on the top left of the app, and then tap your profile picture If you haven't already added a picture, you'll see your initials in a circle. 3. Select your name, which can be found at the top-right corner. For more details, see How exchange and Microsoft Teams interact. Click the larger profile picture, and then browse for the picture that you want to upload. Check Automatically connect to devices to automatically connect to the nearest Webex device in a room. Your self view is your own view of your video during a meeting. Webex App uses the microphone for device detection only if you manually search for a device or use Wi-Fi detection. This is your home to ask questions, share knowledge, and attend live webinars. In the app header, click your profile picture, choose Settings > Devices and decide how to search for available devices. 3. So, if you make a successful connection, you won't be asked for the PIN in any additional attempts within that 5 minute period. It could be the, Customers Also Viewed These Support Documents. Until you upload one, your profile only shows your initials inside a circle. Thank you Elie Labels: Other Webex Topics Webex Meetings Webex Teams I have this problem too 0 Helpful Reply Thanks. Go to Meetings . Here's the process in video format. You must enter the PIN that displays on the device, you cannot use the Host PIN for Webex Meetings. I've attached a screenshot of the program as I see it on my computer You might have to give the Webex App app access to your pictures first. I do have different email addresses between outlook and webex. Just discovered a fix - you need to enter your companies subdomain on webex.com and login (e.g. 2. I need to check if a webex participant (student in a university and non licensed for webex meetings) joining a class session is able to put a profile picture so the teacher can recognize him. Customers Also Viewed These Support Documents. I have this same problem, but do not see a solution. These options control only your view of your self view, not what others see. You can automatically or manually connect a device to your Webex App and even set your desk phone as a default. You can use lots of common graphic formats for your picture: .jpg, .png, .gif, or .bmp. I have my profile photo added but when I join a meeting using your WebEx app my photo doesnt show if the video is off. Or use the camera on your phone to take a quick selfie. By default, this check box isn't selected. I am trying to make my profile picture shown in Webex app appear in my Webex Meetings when I'm off video (vs. just my name and a grey screen). Webex App | Add your profile picture Make it easier for people to recognize you in Webex App by adding a picture to your profile. Webex App | Change your self-view location. I appear to be logged in via both the web and tool. Just discovered a fix - you need to enter your companies subdomain on webex.com and login (e.g. Once authenticated, click on your profile at top right and you will see that a profile picture is not set here. I do not believe this is solved. Small business account management (paid user). Frequently a new meeting will prompt this site to open in your browser, so you can navigate from there as well. These are the steps to take on PC: Sign in to your Webex site on a PC. 4. Please reopen and provide fix. Welcome to the Webex Community. Once you have connected to a device, the app stays connected to the device while that browser remains open. I don't know if this is the issue. From your settings, you can customize your notifications, change the color themes, and more. Webex Meetings and Webex App Setting Profile Picture 967 Views 5 Helpful 1 Replies Setting Profile Picture John.Oliver Beginner 10-07-2020 01:16 PM I am having trouble setting my profile picture in the WebEx for my team meetings. From your settings, you can customize your notifications, change the color themes, and more. What's new Thanks for posting your question in communities! CiscoWebexMeetingsServersupportsallWebexMeetingsmobileappfeatures, unlessotherwisenoted.ForinformationaboutWebexMeetingsmobileapp features . If you haven't already added a picture, you'll see your initials in a circle. In the app header, click on your profile picture and then select Settings . If you're in a meeting room with several people, you'll all use the same PIN to connect your app to the device. You must enter the PIN that displays on the device, you cannot use the Host PIN for Webex Meetings. Select "My Profile" from the list of options. A list of global call-in numbers appears after you join the meeting. - edited Next, in the Webex App, click on your image, select Edit Profile, then click on Change Picture Select your white space (or whatever) picture you saved earlier, and click Upload, then Save. Screenshot from lab setup. Upload Profile Picture on Webex Meeting Account | Change/Update profile Picture TecH_SerV IT 6.99K subscribers 62 Dislike Share 2,554 views Jul 12, 2021 In this video you will get to know how. You cannot use the Host PIN for Webex Meetings. 06-18-2020 1. However, you might want to turn off Auto Connect if you're in an office with a lot of available devices. You must enter the PIN that displays on the device. See Set up your Personal Room for more information. Select Edit my profile. Yes No AM Tap Profile and then tap . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you haven . I haven't found anywhere to update it. This is a good choice when you're in the same room as the device you want to connect to. When you're not in a meeting, go to your profile picture and . ; Call me Enter a phone number and Webex calls you. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Tap your profile picture, tap Devices, and then turn on Manual Connection Option. The PIN remains valid for 5 minutes after it first displays. Click Save. Mac; Click your profile picture. Please see the link below that provides the steps to change your profile picture. If you try to connect after 5 minutes, you have to enter a new PIN. 1. If your device doesn't show up in the search results or you can't connect to the network to even search for the device, tap Connect using 9-character code. Help by product. Follow the steps to update your profile picture for each of these operating systems and devices: Windows; Click your profile picture. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 3: To change only your profile picture, mouse-over it and select Change, then select Upload Picture. Right-click on your profile picture and select Delete. Thanks for posting your question in communities! If you select Search for a device, you can search for a device by name, and you'll also see a list of recent devices you've connected to previously. Open settings from your profile picture, tap Devices, and then turn on Use ultrasound and Auto connect. Click your profile picture on Webex App and then perform one of the following actions: On Windows: go to Settings > Video. You can use lots of common graphic formats for your picture: .jpg, .png, .gif, or .bmp. Frequently a new meeting will prompt this site to open in your browser, so you can navigate from there as well. If your organization doesnt have any Webex devices, Webex App doesn't use the microphone for device detection. This is your home to ask questions, share knowledge, and attend live webinars. 10:41 AM Check Show only when my video is on if you want your self view to show only when you turn on your video and you select Show with others or Show in a floating window. Click Advanced settings. Expand your skills Explore Training Get new features first Join Microsoft Office Insiders Was this information helpful? Webex App | Add your profile picture Make it easier for people to recognize you in Webex App by adding a picture to your profile. Below is a link I think you are already aware of, Change or Remove Your Profile Picture on Your Cisco Webex Site https://help.webex.com/en-us/n6q8t7d/Change-or-Remove-Your-Profile-Picture-on-Your-Cisco-Webex-Site. 1 Show profile picture (vs name only) when off video in WEx. @eliegergesI am just guessing, but the words "profile picture" imply the existence of a profile = account.Perhaps its the best solution to ask this student to sign-up for a free webex-account.This will make sure, that this student may assign a picture to his webex-profile/account. How can I do this? It lets you see the same view of yourself that others see. Wondering if there is something i am missing. In the app header, tap your profile. See Set Up Your Personal Room for more information. Ask the Community a . Sign in to your Webex site and mouse-over the down arrow beside your name. In this video I demonstrate how to set your Webex profile avatar photo. I've searched and can't find anything. I see other people with profile pictures in meetings, and i can't think they are all using the outlook link to join. In the spaces list, select Connect to a Device to view a list of nearby devices and select the device you want to use from the list. Webex App; Webex Calling; . 3. I haven't found anywhere to update it. The profile picture can be updated or set through the web interface to your Webex account with ease. Was this reply helpful? Go to Solution. Get started with Webex App; Record a meeting; Share files with others; Get started with your Headset 730; Join a meeting; Use virtual background; Start an audio or video call; Get started with the Headset 500 series; Host a meeting; Add a profile picture; Get started with Webinars; Can't find what you're looking for? Webex attendee profile picture Dears, I need to check if a webex participant (student in a university and non licensed for webex meetings) joining a class session is able to put a profile picture so the teacher can recognize him. If you choose this option and your self view covers the shared content, drag it to another corner of the meeting window. In order to include a picture you would need a account. It doesnt work! When the PIN displays on the device, just enter it in Webex App. Help by product. Tap Device available to view nearby devices and then tap Connect to connect to the device. ford.webex.com). If you haven't already added a picture, click on your initials in a circle. In the app header, click Connect to a device to automatically search for nearby devices. If your Personal Room link doesn't appear here, you need to associate it with the app first. How To Change Profile Picture In Webex Cisco - YouTube 0:00 / 1:01 How To Change Profile Picture In Webex Cisco 14,610 views Apr 15, 2020 In This Video You Will Learn How To. Open preferences from your profile picture and click Devices > Advanced settings. Adding my pic in this location carried across to the app as expected. If i enter a meeting through the popup (i think from webex productivity tool) then all i get for a profile picture is "JT". If you're connected to your desk phone but want to use Webex App instead, click and then select My Computer before dialing. Select your camera in the Select accessory dropdown list. You can also access Self-view location by clicking More options in your self view. Allow a few minutes for the cache to clear and the image to revert to the original avatar with your initials. Frequently a new meeting will prompt this site to open in your browser, so you can navigate from there as well. Ask the Community a question. You could, however, check if it will appear when you join a meeting using the web app, https://teams.microsoft.com/, on a Chrome or Edge browser on your desktop. Tap Change Picture, then take a photo or choose a picture to use. 4: To edit your profile, select Edit My Profile. Select Connect to a Device and select your phone from one of the Personal Devices choices. Job done. Open settings from your profile picture, tap Devices, and then turn on Use Ultrasound and Auto Connect. Change your self-view location during a meeting or anytime, and the change applies to all your future meetings in Webex App: During a meeting, click Video options > Self-view location. Tap your profile picture, choose Devices, and then turn on Use Ultrasound. 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